C2_Manager - MD's Office / Business Operations Coordinator_Mumbai

Title: C2_Manager - MD's Office / Business Operations Coordinator_Mumbai

• Track organizational performance against defined KPIs and business plans.
• Review progress reports from different functions and prepare consolidated dashboards for the MD.
• Identify gaps, risks, and delays; recommend corrective actions.
• Monitor compliance with policies, procedures, and governance requirements.

• Support the MD in identifying, initiating, and implementing key projects.
• Ensure timely execution of new business initiatives and expansion plans.
• Coordinate cross-functional teams to drive special assignments.
• Provide analytical inputs, market research, and competitor analysis to support decisions.

• Oversee day-to-day operations across departments and ensure process efficiency.
• Coordinate with operations, HR, finance, and other teams to resolve bottlenecks.
• Ensure smooth execution of business workflows as per MD’s directives.
• Prepare and present operational review reports on a regular basis.

• Act as a bridge between MD’s office and internal/external stakeholders.
• Ensure effective flow of communication across departments.
• Organize, document, and follow up on leadership meetings, reviews, and board meetings.

• Track key organizational projects and ensure delivery within timelines.
• Maintain project trackers and escalate issues where necessary.
• Support MD in evaluating business performance and future planning.

• Handle sensitive information with integrity and discretion.
• Provide thought partnership to MD in driving critical business decisions.
• Represent MD’s office in select internal/external forums when required.

• Manage MD’s calendar, schedule meetings, appointments, and travel arrangements.
• Handle correspondence, drafting of emails, reports, and presentations for the MD.
• Maintain records, files, and confidential documents with discretion.

• MBA / Postgraduate in Business Administration, Operations, or related field.
• 3–8 years of experience in business operations, strategy, or program management.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in MS Office, dashboards, and reporting tools.
• Ability to multitask and work under pressure in a fast-paced environment.