Business systems Manager

Business Systems Manager

Key Responsibilities

Technical Leadership & Strategy

• Provide technical leadership and mentorship to Salesforce Developers and Administrators.
• Define and execute the long-term technical roadmap for Salesforce and related business systems.
• Oversee the end-to-end lifecycle of Salesforce developmentfrom design and build to deployment and ongoing optimization.
• Ensure alignment of Salesforce development with enterprise architecture, business goals, and cross-functional initiatives.

Systems Analysis & Design

• Translate complex business requirements into scalable, secure, and well-architected solutions on the Salesforce platform.
• Design and maintain custom Salesforce applications using

  Apex Classes, Triggers, Lightning Web Components, Visualforce Pages, and Aura Components

  .
• Architect and implement

  SOAP and REST-based integrations

  across enterprise systems to ensure seamless interoperability.
• Utilize

  .NET, Java, and SQL

  skills to support and enhance non-Salesforce applications in hybrid environments.
• Maintain detailed technical and design documentation for all implemented systems and integrations.

Salesforce Administration, Configuration & Development

• Build, configure, and manage Salesforce environments with a strong focus on

  declarative automation

  (flows, validation rules, and process automation).
• Support existing custom

  Apex code, Lightning components, and third-party integrations

  .
• Implement best practices in

  security, configuration, and system maintenance

  .
• Stay current with

  Salesforce platform releases

  and leverage new capabilities to enhance operational efficiency and user experience.

Business Analysis & Cross-Functional Collaboration

• Partner with key stakeholders across Sales, Marketing, Customer Experience, and IT to gather, analyze, and translate business needs into technical deliverables.
• Serve as a

  trusted advisor

  on Salesforce solutions and integrations that enhance business performance.
• Drive cross-functional initiatives to ensure Salesforce is effectively embedded within broader enterprise workflows.
• Balance creative problem-solving with analytical rigor to deliver scalable, business-aligned solutions.

Skills & Qualifications

• 8+ years of experience in Salesforce or business systems management, with at least 3 years in a leadership or managerial capacity.
• Expertise in

  Salesforce architecture, Apex, Lightning Web Components, Visualforce,

  and

  integrations (SOAP/REST APIs)

  .
• Strong understanding of

  enterprise system design

  ,

  data models

  , and

  integration frameworks

  .
• Proficiency in

  .NET, Java, SQL

  , and related technologies supporting multi-platform environments.
• Demonstrated experience managing

  cross-functional projects

  and system implementations.
• Salesforce certifications such as

  Platform Developer II, Application Architect, or System Architect

  preferred.
• Bachelor's or Master's degree in

  Computer Science, Information Systems, or a related field

  .