Business System Analyst

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Location:

Experience:

Job Summary

We are looking for a Business Systems Analyst to serve as the bridge between business stakeholders and technical teams, ensuring that system solutions align with business needs and strategic goals.

Roles & Responsibilities

• Act as a liaison between business users, product owners, and IT teams to elicit, refine, analyse, and document requirements.
• Translate business requirements into system functionalities, workflows, use cases, and technical specifications.
• Conduct system analysis, identify gaps, and propose solutions to optimize business processes.
• Collaborate with developers and architects to validate solutions and ensure successful implementation, including creating and executing test cases in the internal business systems to ensure quality.
• Support system integrations, data mapping, and API/interface requirements.
• Develop process models, functional design documents, and system configuration guides.
• Facilitate workshops, requirement walkthroughs, and user acceptance testing (UAT).
• Prepare reports and dashboards to track requirements, project status, and business impact.
• Assist in change management, training, and post-implementation support.

Mandatory Skills

• 5-8 years of experience as a Business Systems Analyst in IT services, consulting, or product-based environments.
• Knowledge of SDLC, Agile/Scrum methodologies, and requirements management practices.
• Understanding of system architecture, data flows, and integrations.
• Understanding of basic Quality Assurance testing practices.
• Experience in documenting business and functional specifications.
• Excellent problem-solving, analytical, and stakeholder management skills. Ability to interrogate requirements for deep clarity.
• Strong written and verbal communication with ability to present to both business and technical audiences.
• A strong desire to understand and contribute to organizational objectives, key performance indicators, and business processes

Good-to-Have Skills

• Experience with cloud platforms (Azure/AWS/GCP), ERP, or CRM systems.
• Knowledge of API integrations, data warehousing, and reporting solutions.
• Domain expertise in business operations management.
• Experience in documenting BRDs, FRDs, and process flows.
• Certifications: CBAP, CCBA, PMI-PBA, or Agile BA.

If interested please share the updated CV to AIS-IDC-TAG@ais.com

Thanks

Alekya