Business Sys. Analysis Senior Specialist

You are applying for the position of Business Sys. Analysis Senior Specialist - Nexthink/ 1E Tachyon/ SysTrack at NTT DATA in Bangalore, Karnataka, India. NTT DATA values the quality, integrity, and commitment of its employees, recognizing that they are crucial to the company's growth and market presence. By fostering a culture of inclusivity and forward-thinking, NTT DATA strives to provide a platform for employees to grow both professionally and personally. - Identify potential use cases to enhance user experience, stability, and performance in the designated DEX tool - Implement and drive automation initiatives - Develop intake processes to gather requirements from stakeholders - Participate in problem hunting sessions to pinpoint environment optimization opportunities - Utilize analytical skills to tailor data according to specific use case requirements - Create success stories for customers and leadership - Manage customer/stakeholder relationships effectively - Offer cross-functional support - Serve as a liaison between vendors and clients - Must have 8+ years of IT experience, with at least 3 years in managing endpoint tools like Nexthink/ 1E Tachyon/ SysTrack - Possess Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates - Hold ITIL foundation certifications - Proficiency in Project Management tools such as JIRA and Azure DevOps - Experience working with ITSM tools like ServiceNow and Remedy - Familiarity with Microsoft Applications like MS Visio, MS Excel, and MS PowerPoint - Educational Qualification: Degree from a reputed educational institution with 15 years of education NTT DATA is a global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA boasts a diverse team of experts in over 50 countries and a strong partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a part of NTT Group, investing significantly in R&D to support organizations and society in their digital transformation journey. Visit [NTT DATA](https://us.nttdata.com) for more information.,