62 Business Processes Jobs - Page 2

Assist Program team in managing business operations Monitor Business Processes and create SOPs Lead conversation with partners for product, pricing and other aspects Work on cross functional initiatives Good English/confident/presentable in front of clients Insurance/handle clients

Sapiens is on the lookout for a Lead BA to become a key player in our Bangalore team. If you're a seasoned BA pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens ' L&P division, for more information about it, click here: What you 'll do: Work closely with customer to identify, analyse, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team. Understand and document customer 's functional and technical requirements, user stories, and acceptance scenarios. Specialize in Sapiens ALIS application; Understand limitations and possibilities of the system and their implications on the business processes and functionality. Initiate and oversee project solution design Provide presentations and demonstrations on Product Features Functional support to development teams in design processes Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.). Assist Sapiens RI 2nd and 3rd line support representatives in analysing and reproducing incidents reported by the customer. Participate in training activities of employees and customers. Support the TW with updating product documentation. What to Have for this position. Must have Skills. Education : BE and MBA - MUST Experience required is minimum 10+ years. Excellent analytical skills Experience with information systems (such as ERP) at a super user level Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields) must, Reinsurance is advantage Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Insurance business knowledge - an advantage Excellent communications skills English (mother tongue level) must Representative Willing to travel extensively Experience with overseas customers. Excellent analytical skills Experience with core organizational product implementations Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Having experience in Insurance background and worked on insurance products are added advantage.

Job Description The community team is an integral part of the international delivery operations team. In this role one has to, Create and maintain a healthy pool of Gurus (Industry Experts) with a strong pipeline to ensure all the delivery targets are met without compromising on the quality of the learning experience for the customers Scout and identify the SMEs in varied technology stacks (Java, React, Python, Angular, JS, cybersecurity, etc.) Engage with prospects as a Great Learning ambassador and brief them on engagement opportunities Assess prospects on the ability to deliver a Great Learning experience as per the quality standards of Great Learning Lead end-to-end onboarding and training process for all new mentors Orient new mentors, prepare them, and deliver ongoing feedback & training to ensure they continue to deliver a Great Learning experience Forge meaningful relationships with mentors & gurus to ensure they have a great experience and are set up for long-term association with Great Learning Qualifications We are looking for people who believe in learning for life and care about impacting lives through education, and who can do all this while having a lot of fun and learning in the process. Excellent Problem solving- good aptitude and stakeholder management skills Quick learning: ability to learn business & processes Excellent oral and written communication skills Ability to hold meaningful conversations with senior professionals

We are hiring Unifier / PPM / SCM / EPM Technical Resources with 68 years of experience for a full-time The ideal candidate should have strong experience configuring Oracle Unifier, developing custom BPs, and integrating with Oracle systems Proficiency in Oracle SQL, Unifier REST APIs, and workflow/report design is required Candidates should be self-reliant, analytical, and collaborative team players capable of working in dynamic environments Immediate joiners only Location : - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

HI All, We are looking for OMP Consultant Mandatory Skill OMP Implementation and Support Responsibilities Hands-on working knowledge & experience with OMP Demand and Supply Planning Will be needed to prepare and deliver presentations for clients, senior leadership and executive level audiences. Understand requirements & pain-points of users (client) and deliver / collaborate with stakeholders as a business integration consultant on product functionality & architecture. Impact & convince and willingness to walk the extra mile basis demanding & pressure situation. Maintaining 100% integrity of business processes & data.

We are hiring for Qlik Sense Consultant for Thane Location . Job Title Qlik Sense Consultant Work Mode Work from Office @Thane Exp : 4+Years Loc: Thane Notice Period: Immediate to 30 Days(Serving) (Don't apply if you are not serving) Required experience: Qlik sense consultant with good SAP integration and report and Dashboard generation experience. Had performed dashboard reporting and functional understanding of business processes to deliver quickly. Experience Range: Competent enough to interact with senior management understand dashboard functionally and convert to reports , SAP integration , tunning and performance optimization to have extractors running fast to avoid delay in report generation

An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects. Career Level - IC3

An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. Career Level - IC3

An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects. Career Level - IC3

An entry-level management position responsible for providing quality work products on customer engagements while managing a small team of consultants. Has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. Effectively consults with management of customer organizations. Participates in business development activities. Ensure that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Responsible for operational metrics and overall business results for area of responsibility. Provides coaching, guidance and feedback to develop skills of team members. Typically manages individual contributors. Demonstrates multiple business process expertise within one product family or technology solutions architect and design expertise for one technology product and understand cross stack impacts. Career Level - M2

An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. 5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed Position Description We are seeking aspirational candidates who are interested in a career in Consulting to join our niche Banking Domain and Practice.The position will support Territory Heads, Delivery Managers, Portfolio and Project Managers and teams of talented, professional business and technology consultants in the delivery of business focused solutions for our clients using Oracle applications, tools and technology. Utilizing sound product skills and experience, the successful applicant will work on value consulting, solutioning and transforming and addressing complex business requirements into sound and optimal solutions to achieve successful outcomes for our customers, partners and associates and drive towards client and customer reference ability. Longer term you will grow, with the help of extensive training and experience of the team around you, into a seasoned employee and become a Subject Matter experts in Business domain and or Solution Architecture with full accountability and responsibility of the delivered solution for your own projects, programs and territory and larger region and organization Career Level - IC1

An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. Career Level - IC3

An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects. Career Level - IC3

An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed. Career Level - IC3 Career Level - IC3

An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects. Career Level - IC3

Purpose of the position To conduct on-site assessments against the requirements of relevant standards or specifications To provide expertise, produce surveillance and initial assessment reports and make recommendations for certification decisions. To promote the BSI product offering and solutions to our clients with the view of improving their business performance, managing risk and Making excellence a habit Key responsibilities & accountabilities Undertake management system assessments in accordance with BSI requirements. Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate. Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team Establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio. Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. Plan/schedule workloads to make best use of own time and maximise revenue-earning activity. Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested. Maintain and develop assessment skills and technical and management system standards knowledge. Provide technical support to clients through business development, sales and customer service staff Act as a brand Ambassador for BSI. This means acting ethically, following company rules and promoting BSI services to clients so they are able to optimize business performance and Make Excellence a Habit. Candidate specifications B.Tech, Bachelor of Engineering Must have Lead Auditor certificate in ISO 9001, ISO 14001, ISO 45001 for Integrated Management System. Minimum 6 years of work experience in the fields of environment management, occupational health and safety management, quality and technology management. Commercial understanding of compliance industry, minimum 2 years quality system management Knowledge of business processes and application of quality management standards Good verbal and written communication skills and an eye for detail Be self-motivated, flexible, and have excellent time management/planning skills Can work under pressure Willing to travel on business intensively An enthusiastic and committed team player Good public speaking and business development skill will be considered advantageous

Job Description: We are looking for a Process Analyst / Flow Analyst to join our team. The ideal candidate will help us analyze, improve, and document business processes, specifically related to our ERP system, ERPNext. You will work closely with different departments to ensure smooth workflows, identify bottlenecks, and provide recommendations to improve efficiency and productivity. Responsibilities: Analyze current business processes and workflows in ERPNext. Identify areas for improvement and provide recommendations. Create and maintain process flowcharts, documentation, and reports. Collaborate with the ERPNext development team to implement process changes. Conduct training sessions for employees to understand new workflows. Monitor the effectiveness of implemented processes and suggest adjustments. Support the team with troubleshooting and resolving workflow issues.

What you will do Lets do this. Lets change the world. In this vital role you will play a key role in a regulatory submission content automation initiative which will modernize and digitize the regulatory submission process, positioning Amgen as a leader in regulatory innovation. The initiative brings to bear innovative technologies, including Generative AI, Structured Content Management, and integrated data to automate the creation, review, and approval of regulatory content. Role Description: This role is a key contributor to bridging the gap between business processes and technical development, supporting data sourcing and integration for regulatory filings. This role combines domain expertise and analytical skills to gather, refine, and document product requirements, including epics, user stories, business process maps, and test plans. Collaborating closely with developers, Product Managers, and business collaborators, the analyst ensures technical requirements are well-defined, enabling accurate planning, estimation, and delivery of high-quality software solutions. Responsibilities also include sourcing and integrating data, ensuring its accuracy and alignment with regulatory needs, and developing test cases to validate system performance and compliance. In addition to requirements analysis, this role emphasizes understanding how businesses create, consume, and make decisions using data in the context of their processes. The analyst analyzes how and where data is created, managed, and moved through business processes, software systems, and technologies. With strong SQL skills, they extract, manipulate, and analyze data from source systems and databases, ensuring clean, organized, and usable information for decision-making. They also bring a solid understanding of CDL and semantic layers, enabling efficient data organization and accessibility. Acting as a liaison, the analyst provides insights to collaborators, optimizes processes, ensures consistent practices across teams, and contributes to regulatory compliance and reporting. With a proactive approach to problem-solving and collaboration, this role drives continuous improvement and ensures the success of program objectives. Roles & Responsibilities: Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals Capture the voice of the customer to define business processes and product needs Work with Product Managers and customers to define scope and value for new developments Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog Ensure Acceptance Criteria and Definition of Done are well-defined Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators Develop and execute effective product demonstrations for internal and external collaborators Maintain accurate documentation of configurations, processes, and changes Basic Qualifications: Masters degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Bachelors degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/ Information Systems experience Functional Skills: Must-Have Skills: Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology Experience with SAFe Framework and Agile software development methodologies (Scrum) Good communication skills and the ability to collaborate with senior leadership with confidence and clarity Experience in writing requirements for development of modern web application Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA Good-to-Have Skills: Demonstrated expertise in a scientific domain area and related technology needs Understanding of scientific software systems strategy, governance, and infrastructure Experience in managing product features for PI planning and developing product roadmaps and user journeys Familiarity with low-code, no-code test automation software Technical thought leadership Able to communicate technical or complex subject matters in business terms Jira Align experience Experience of DevOps, Continuous Integration, and Continuous Delivery methodology Professional Certifications SAFe for Teams certification (preferred) Soft Skills: Able to work under minimal supervision Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills

Department Supply Chain Global Business Services (GBS) Are you passionate about Senior Professional B1 with a focus on Supply Chain and/or pharma? Are you ready to take on a new challenge and join our Supply Chain Management team? We are looking for a talented individual to fill the role of Senior Professional B1 in our Global Business Service (GBS) department. If you have a passion for data analysis and a strong understanding of supply chain concepts, then read on and apply today for a life-changing career. Apply Now! The position As a Senior Professional B1 at Novo Nordisk, you will be responsible for Creating and maintaining master data in SAP & Winshuttle according to existing business processes and rules. Handle CR-cases and DV related to the creation of master data. You will be entrusted with the below responsibilities: Create and maintain Bill of Materials (BOM) in SAP individually and in mass. Perform data cleansing to ensure data accuracy and integrity. Create and maintain Standard Operating Procedures (SOPs) and instructions as per Novo Nordisk standards. Manage Global stakeholders and support operations for new transitions. Adhere to Key Performance Indicators (KPIs) and actively participate in daily stand-up meetings. Qualifications Bachelors degree in supply chain management, production, mechanical engineering, or equivalent from a well-recognised institute. 3-5 years of experience within SAP master data, preferably within pharma or supply chain. Experience with master data. Ability to analyse and process data. Good understanding of supply chain concepts (Plan, Make, Source, Deliver, and Return) and the supporting master data. Proficient user of Microsoft Office (Excel, PowerPoint). Experience in automation with advanced Excel and building macros or have ETL knowledge with Informatica/Winshuttle. Experience in conducting meetings with peers, including preparation and facilitation. Knowledge of business rules for processes and attributes within SAP. Excellent communication skills in English, both written and oral.

About The Role : Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Lead Consultant Reporting & updates Onsite Project Manager/ Project Teams To provide off-site support and inputs as per client requirements External Clients For solutioning and provide support Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Competent Leveraging Technology - In-depth knowledge of and mastery over technology domain that commands expert authority respect- Master Functional/Technical Knowledge - Specific to the functional and ERP system in depth knowledge of the function processes and system and ERP functionality- Master Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Formulation & Prioritization Innovation Managing Complexity Client centricity Execution Excellence Passion for Results Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

About The Role : Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Competencies Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication

Department: Corporate Travel Internal Title & Grade: Senior Manager, Products & Implementation (2B/2C) Work Schedule: 5 Days a Week Are you a proactive leader with expertise in project implementation and process improvement We're looking for a Senior Manager - Products & Implementation to join our dynamic team. Role Overview In this role, you will be responsible for managing end-to-end project implementations while continuously enhancing existing processes. Key Responsibilities Product & Process Design, Quality, Training & Improvement Custodian of all business processes, ensuring seamless design and documentation Monitor and enhance end-to-end processes to improve efficiency Track and improve key quality parameters for core processes Lead product & process training across the organization, collaborating with L&D teams Liaise with various teams to implement process updates effectively Account Implementation Manage new client account implementations and new product rollouts Maintain comprehensive documentation for all implementations Project manage implementations until Go Live Act as the primary point of contact for clients during the implementation period Coordinate with cross-functional teams to define and manage processes Develop & share Implementation Planner with milestones and team responsibilities Ensure SLA, SOP, and Knowledge Bank creation for new accounts Guarantee internal technology readiness for seamless Go-Live Key Relationships Internal: Business Leaders, Business Managers, Team Members, Technical Team External: Clients, Suppliers, Vendors

About The Role : Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

About The Role : Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter