Business Operations Associate

We are looking for a Business Support Associate who will help manage daily business operations and provide support to sales, operations, and customer coordination teams. This role is ideal for someone who is organized, proactive, and comfortable handling multiple tasks in a fast-paced environment.

Key Responsibilities

• Support day-to-day business operations and internal team coordination
• Assist the sales and operations team with order processing and follow-ups
• Handle customer queries via phone, WhatsApp, or email in a professional manner
• Maintain and update records related to orders, vendors, and clients
• Coordinate with vendors, decorators, or service partners when required
• Prepare basic reports, spreadsheets, and documentation
• Ensure smooth communication between internal departments
• Assist management with administrative and operational tasks
• Track task completion and help meet daily business goals

Required Skills & Qualifications

• Graduate in any discipline (MBA or management background preferred)
• Good communication skills in English and Hindi
• Basic knowledge of MS Excel, Google Sheets, and email communication
• Ability to multitask and manage time efficiently
• Problem-solving attitude and willingness to learn
• Prior experience in operations, sales support, or customer handling is a plus

Preferred Candidate Profile

• Detail-oriented and well-organized
• Comfortable working in a startup or fast-growing company
• Customer-focused mindset
• Able to work independently as well as in a team

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

• Leave encashment
• Paid time off

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person