Business Lending Operations.

9 - 12 years

7 - 11 Lacs

Posted:1 day ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Your profile

Expected to possess a robust skill set that includes strong leadership and interpersonal abilities, effective communication skills, and a deep understanding of retail and business banking operations Proficient in coaching and mentoring team members to enhance performance, managing change and uncertainty, and fostering a customer-centric culture. Demonstrate strategic thinking and decision-making capabilities, conflict management skills, and the ability to build high-performing teams. Adept at performance management, driving accountability, and process compliance. Continuous learning and adaptability are crucial, as they need to stay updated with the latest industry trends and internal processes.

Graduate in any discipline with people management, process and transition experience of 6-8+ years. Should have analytical & problem-solving skills, expertise in MS Office (Excel, PowerPoint, Word, etc), experience of working in Banking Customer Care & capable of managing senior stakeholders. Should possess understanding of managing a regulated process.

Strong leadership and interpersonal abilities, effective communication skills, and a deep understanding Retail and business banking operations

Proficient in coaching and mentoring team members to enhance performance, managing change and uncertainty.

Demonstrate strategic thinking and decision-making capabilities, conflict management skills, and the ability to build high-performing teams. Adept at performance management, driving accountability, and process compliance.

Your role

Scope and Accountability

  • Primary responsibility for individual team deliverables and department outcomes as a result. Joint responsibility with others for the business unit, and enterprise result.
  • Responsible for own work and directs the work of others.
  • Works with business unit leader to translate business plans into targeted operational objectives, and supports consistent delivery through a disciplined operating rhythm, and data-driven approach to operational excellence and customer / partner experience.
  • Exercises operational objectives within a team or business unit to complete tasks in accordance with service requirements. Performance is monitored regularly through disciplined operating rhythms and functional governance.
  • Recognised subject matter / technical expert or thought leader in chosen field. Mentors’ other employees. May provide support and guidance to a team or teams on a sub-functional basis. Actively coaches and develops others.
  • Recommends and supports the design and implementation of initiatives, may influence policies and procedures.

Operations Excellence

  • Leadership support, role modelling and guidance across the division. Support and lead through change and

transformation initiatives, demonstrating adaptability and resilience in navigating organisational changes.

  • Consistent high-quality service delivery against SLAs and targets, meeting customer experience, risk and efficiency expectations.
  • Functional performance reporting, insights and trends.
  • Tactical resource planning (forecast / budget / impact and benefit realisation), recruitment, onboarding and upskill planning, adhering to standard disciplined operating rhythm
  • Supporting program and change involvement and acceptance into BAU, including identifying, preparing, and providing SMEs to support deep dives and investigation, business readiness, impact assessment, embedding, benefit delivery

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Capgemini logo
Capgemini

IT Services and IT Consulting

Paris France

RecommendedJobs for You

chennai, coimbatore, bengaluru