Business Head Global Capability Center (GCC Practice)

Role Overview: You will be the Business Head of the Global Capability Center (GCC) practice in a fast-growing BPM organization's new venture. Your primary responsibility will be to build and scale the GCC business from the ground up in Noida (Delhi NCR). Key Responsibilities: - Lead the full P&L of the GCC business, focusing on revenue and profitability. - Bring in international clients interested in establishing their back-office, tech, or shared services in India. - Set up new delivery centers, including selecting locations, hiring personnel, ensuring infrastructure, compliance, and managing a smooth transition. - Collaborate with various partners such as real estate, HR, legal, and technology providers to facilitate the setup process. - Drive the entire project lifecycle from client pitching to onboarding, execution, and ongoing operations. Qualification Required: - Ideal candidate will have extensive experience in GCC setup, shared services, BPM/BPO transitions, or India entry consulting. - Well-connected within the industry and comfortable with building a practice from scratch initially as an individual contributor. - Proficient in negotiating with global CXOs and managing large-scale operations. - 15-22 years of experience in GCC setup, shared services, BPM/BPO transitions, or India entry consulting. - Strong familiarity with Build-Operate-Transfer (BOT) models and the ability to establish a new business from the ground up. - Excellent skills in client relationship management, negotiation, and stakeholder engagement. - Background in BPM, consulting, or shared services is preferred.,