Job
Description
In this role, you will: Support in implementation of initiatives related to operations and Business Execution across multiple lines of business. Identify opportunities to improve processes and provide support to a variety of diverse support functions or operations. Perform moderately complex cross organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks. Receive direction from supervisors. Assist with the administration of Strategy and Execution programs, projects, or processes specific to the business. Interact with colleagues of a specific line of business for the purpose of executing a variety of programs, services, and initiatives. Required Qualifications: 2+ years of Administrative Support, or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: 2+ years of Pre-Underwriting experience, Post closing, Retail Underwriting or have hands on experience on 4Cs of Underwriting or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Fraud Inquiries, Credit report review. Perform prefund auto loan reviews and investigate the loans within set guidelines for Auto Bachelor's degree or equivalent. Receive direction from more experienced managers and exercise judgment on relevant reviews within rules and regulations while developing an understanding of internal company requirements. Provide communication regarding overall process and transaction quality to appropriate parties. Identify opportunities to improve processes and provide support to a variety of diverse support functions or operations. Perform moderately complex cross organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks. Interact with colleagues of a specific line of business for the purpose of executing a variety of programs, services, and initiatives. From a day to day volumes, review requests to ensure they followed process with correct procedures, documentation, notation in systems, and updates in database. Provide communication of key errors and findings from quality review process at an overall and team member level. Ensure all reviews are completed within the timeframes to ensure reporting and issue analysis. Strong analytical, research, and problem solving skills. Leverage process knowledge, different research tools and techniques to solve a problem Thorough understanding of customer data requirements as related to the banking and financial services industry Quality-oriented. Good attention to detail. Have a sense of urgency in addressing errors. Demonstrates willingness to learn new skills and tasks Receives and reciprocates basic information clearly in the written and oral form; Demonstrates good command over the English language. Ability to escalate issues appropriately. Finishes ones tasks as per set schedules. Takes initiative for ensuring timely completion of set tasks. Job Expectations: Shift time: 4:30pm- 1:30am.
