Business Development Manager

Role & responsibilities

Lead Generation & Research:

• Conduct thorough market research to identify potential property management companies (residential and commercial) within the target service area.
• Utilize online resources, industry directories, and networking events to build a comprehensive prospect list.
• Analyze property management company portfolios and identify key decision-makers.
• Outreach & Engagement:
• Initiate outbound calls, emails, and other communication to introduce [Your Home Maintenance Company Name]'s services and value proposition.
• Develop and deliver compelling presentations and proposals tailored to the specific needs of property management clients.
• Schedule and conduct meetings with potential clients to discuss partnership opportunities.
• Maintain accurate records of all client interactions and communication in the CRM system.

Onboarding & Relationship Management:

• Guide new property management clients through the onboarding process, ensuring a smooth and efficient transition.
• Establish and maintain strong relationships with key contacts at partner companies.
• Act as the primary point of contact for property management clients, addressing inquiries and resolving issues promptly.
• Gather feedback from clients to continuously improve service delivery and partnership satisfaction.
• Work with operations to ensure smooth service delivery for new clients.
• Reporting & Analysis:
• Track and report on key performance indicators (KPIs), such as lead generation, conversion rates, and client satisfaction.
• Analyze market trends and competitor activities to identify opportunities for growth.
• Provide regular updates to management on progress and performance.
• Qualifications:
• Proven experience in sales, business development, or client services, preferably in the home services or property management industry.
• Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Excellent research and analytical skills, with the ability to identify and qualify potential leads.
• Proficiency in CRM software and Microsoft Office Suite.
• Self-motivated and results-oriented, with a strong work ethic and a proactive approach.
• Ability to work independently and as part of a team.
• Knowledge of the property management industry and home maintenance services is a plus.
• Strong phone skills.
• Ability to handle objections and problem solve.