Business Development Associate

0 years

0 Lacs

Posted:20 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Make outbound calls to prospective customers and handle inbound calls professionally
  • Explain company products/services clearly and confidently
  • Generate leads and follow up on customer inquiries
  • Maintain accurate call records and customer details
  • Achieve daily/weekly/monthly call and conversion targets
  • Handle customer objections politely and effectively
  • Coordinate with internal teams for follow-ups and closures
  • Maintain a positive and professional attitude during calls
  • Ability to convince and negotiate with customers

Required Skills & Qualifications

  • Minimum

    Graduate preferred

  • Proven experience as a

    Telecaller / Customer Support Executive

    (E-commerce experience is a plus)
  • Good communication skills in

    English

    (regional language is an advantage)
  • Ability to handle client patiently and confidently
  • Basic computer knowledge (CRM, Excel, calling software)
  • Result-oriented with a customer-first mindset

Experience

  • Freshers can apply

  • 02 years of experience in telecalling, sales, or customer support preferred

Key Performance Indicators (KPIs)

  • Number of calls made per day
  • Lead conversion rate
  • Customer satisfaction
  • Follow-up and closure efficiency

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