Business Development Associate

As a Sales Executive at Brandistry in Kolkata, West Bengal, you will be a part of a design and digital marketing agency that caters to start-ups, SMEs, and corporations. Brandistry is known for its creative approach, strategic innovation, and punctuality, ensuring every aspect of a brand's journey is meticulously crafted. Your role as a CRM Executive will be crucial in managing and nurturing client relationships. This includes handling inbound and outbound communications, addressing marketing inquiries across various platforms, and documenting client requirements accurately. To excel in this position, you should possess exceptional communication skills, a customer-centric mindset, and the ability to efficiently manage multiple tasks. Your responsibilities will encompass managing inbound and outbound calls, handling marketing queries, documenting client requirements, achieving targets, maintaining data accuracy, possessing product/service knowledge, and fostering collaboration within the team. To be successful in this role, you should hold a Bachelor's degree in any discipline and have a minimum of [Specify number] years of experience in a customer-facing role, preferably in sales support or customer service. Proficiency in English, both verbally and in writing, is essential. Familiarity with CRM systems or relevant software will be advantageous. Key skills and competencies required for this role include excellent verbal communication, active listening, persuasion, negotiation, problem-solving, customer focus, patience, empathy, basic computer skills, and the ability to work both independently and collaboratively. Personal attributes such as a professional demeanor, self-motivation, proactiveness, adaptability, willingness to learn, and a strong work ethic are highly valued in this role. This is a full-time position with a day shift schedule, and proficiency in English is preferred. The work location is in person.,