Business Coordinator

Key Responsibilities:

A. Internal Coordination

• Workflow Status Management: Serve as SPOC responsible for gathering, confirming, & accurately reporting status on various projects.
• Productive Information Gathering: Systematically liaise with the Client SPOC and various internal teams to understand and document the current work status.
• Tracker Maintenance (Core Function): Design, maintain, and rigorously update comprehensive internal trackers (using MS Excel or relevant workflow tools) that detail the real-time status.
• Proactive Follow-up: Coordinate closely with Managers, Group Heads & other members in client servicing teams to ensure timely status updates are received and immediately escalate any internal bottlenecks or anticipated delays to the Director.

B. Initiating, scheduling & minuting the meetings/internal trainings:

• Calendar and Scheduling: Manage & maintain the Director's calendar, prioritizing appointments and efficiently scheduling internal management and cross-functional meetings.
• Meeting Preparation: Prepare all necessary meeting materials, agendas, and pre-reads for management review meetings.
• Minutes and Follow-up: Attend high-level internal meetings, accurately transcribe meeting minutes, document decisions made, and manage a clear log of action items. Ensure follow-up meetings are scheduled to track progress on outstanding items.

C. Process & Documentation Support

• SOP: Directly assist the Director in drafting, refining, and formatting Standard Operating Procedures (SOPs) and process flow documents for key operational and compliance activities across the company
• Information Management: Organize and maintain all critical operational documents, SOP manuals, and team performance reports in a secure and accessible digital repository (ZOHO workdrive).

Required Skills & Qualifications

• Experience: 1-2 years of experience in an Executive Assistant, Coordination, or Internal Operations Support role, preferably within an accounting, compliance, or professional services environment.
• Technical Acumen:

o High proficiency in MS Office Suite, especially Excel (for complex tracking) and PowerPoint (for management reports).

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o Proven ability to quickly draft professional and grammatically correct correspondence and meeting minutes.

• Organizational Skills: Exceptional attention to detail, strong organizational abilities, and the discipline required to maintain multiple concurrent trackers and documentation standards.
• Communication: Strong verbal and written communication skills for effective internal coordination and professional document preparation (e.g., SOPs and minutes).
• Professional Conduct & Judgment:

o High level of professionalism, discretion, & confidentiality when handling sensitive operational, financial, & personnel information.

o Demonstrated ability to operate as an extension of the Director’s office, using tact & diplomacy to communicate needs & gather information without overstepping the administrative boundaries.

o Strong interpersonal skills necessary to build cooperative relationships with all levels of the internal team.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Leave encashment
• Provident Fund
• Work from home

Work Location: In person