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Business Application Consultant

Business Application Consultant

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Tech Mahindra

4 - 9 years

5 - 11 Lacs

noida kolkata

Posted:4 weeks ago| Platform:

Apply

Skills Required

maintenance services business applications consultant mro mobile applications asset management service management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role - Business Application Consultant

Location - Noida/ Kolkata

NP - 1 month

Responsibilities:

Essential Duties and Accountabilities

Provide functional resolutions within the support/maintenance scope to rectify issues while advising customers and other parties on using IFSs products.
Provide regular, proactive updates on the progression of the resolution and deliver professional customer service.
Be conscious of the value delivered through customer support.
Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
Continually be updated on the latest product developments and their ability to meet industry Standards and policies.
Understand the industry characteristics of the customers solution.
Identify the root cause of the issue through cross-examination and provide advice accordingly.
Collaborate as a team to achieve team goals.
Actively engage in the IFS Community.

Qualifications

A bachelors degree in chemical & Process, Mechanical, Production & Maintenance or equivalent.
More than two years of hands-on experience working in Service & Asset Management and Maintenance along with thorough knowledge of working with different Business Application
Exposure to field service operations
Expertise in mobile app investigations on iOS, Android, and Windows platforms is a major advantage
More than two years of hands-on experience working in Service & Asset Management, Maintenance, and Maintenance Repair & Overhaul (MRO), along with thorough knowledge of working with different Business Applications.

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Business Application Consultant