Business Analyst

Experience Level:

Location

About the Role:

Senior Business Analyst

Key Responsibilities:

• Interface with business clients to understand needs and maintain relationships.
• Build stakeholder consensus and ensure alignment on proposed solutions.
• Develop business cases, requirements, user stories, use cases, test strategies, and test cases.
• Document business processes and workflows using

  Visio

  .
• Identify and analyze functional and technical requirements with end-users.
• Design and execute test cases for application development and implementation.
• Collaborate with IT to assess existing solutions or feasibility of new ones.
• Use rapid prototyping to present as-is/to-be workflows and solution designs.
• Maintain a detailed trail of requirements and agreements; manage issues and actions.
• Support application design, testing, implementation, training material development, and training delivery.
• Prepare and deliver presentations using

  MS PowerPoint and Visio

  .
• Evaluate applications and IT environments; analyze gaps and propose improvements.

Required Qualifications:

• Bachelors degree in Computer Science, Information Systems, or Finance.
• 8+ years of experience as a Business Analyst in financial institutions.
• Proven experience with

  SAP, Loan Servicing, SUMMIT, QUANTUM

  .
• Experience with

  Agile methodology

  and writing user stories in

  Azure TFS

  .
• Strong understanding of financial operations, loan repayment processes, and CRM swaps.
• Proficiency in

  Power BI

  ,

  SQL

  , and data validation techniques.
• Experience with

  Microsoft Dynamics

  for workflow and business process automation.
• Familiarity with

  Azure cloud platforms

  and data security standards.

Skills & Attributes:

• Strong process analysis and improvement skills.
• Knowledge of business analysis best practices (e.g., BABOK).
• Excellent communication and stakeholder management skills.
• Ability to work independently and facilitate workshops.
• Leadership and collaboration across distributed teams.
• Strong presentation, facilitation, and organizational skills.

Preferred Certifications:

• CCBA, CBAP, CSPO, ITIL Foundation

Nice to Have:

• Experience in data analysis, data migration, and basic SQL queries.
• Project management experience.
• Knowledge of ITIL and service/process management.