Business Analyst - SME

What we like to see in you

Core Competencies: Business Analysis | Process Consulting | Healthcare Domain Expertise | Requirement Gathering | Functional Documentation | Stakeholder Management | Data Interpretation | GenAI Use-Case Mapping | Compliance Knowledge (HIPAA, FDA, GxP) | Agile Methodology

What do we expect

• Act as a Business Analyst SME for the Healthcare and Life Sciences vertical, collaborating with product, engineering, delivery, and client teams. Understand and analyze complex business processes, pain points, and opportunities across provider, payer, life sciences, and BPO domains. Translate business needs into functional requirements, user stories, and process flows tailored to the elsAI platform.
• Identify and prioritize GenAI-driven use cases like document summarization, regulatory compliance, analytics, and intelligent data processing. Collaborate with product and engineering teams to ensure alignment with compliance standards (HIPAA, FDA) and scalable solution design.
• Create documentation such as SOPs, business rules, data flows, and hand-over materials for delivery teams. Support proof-of-concepts or pilot engagements with clients to validate solutions and gather feedback. Monitor adoption, measure business outcomes, and contribute to the continuous improvement of the elsAI solution. Stay updated on US Healthcare / Life Sciences trends and regulatory frameworks to guide product enhancements and client strategies.

What Youll Bring to the Table

• Minimum 3 years of experience in the US Healthcare / Life Sciences domain. Proven background as a Business Analyst, SME, or Process Consultant in healthcare operations or life sciences workflows. Strong understanding of US healthcare processes (claims, RCM, clinical trials, compliance) and life sciences functions (drug development, regulatory submissions, data analytics).
• Ability to define business rules, data mappings, and product requirements clearly. Excellent communication and presentation skills, with the ability to bridge domain and technical perspectives. Experience working in Agile/Scrum environments with cross-functional teams. Comfort working full-time or in a fractional consulting capacity, depending on project scope.

Preferred / Plus Skills

• Experience with AI/ML or GenAI projects and intelligent agent frameworks. Exposure to product development lifecycle ideation, MVP, deployment.
• Familiarity with HIPAA, FDA, or GxP regulations and compliance processes. Understanding of offshore/BPO delivery models for US healthcare clients.

Core benefits you'll gain

• Opportunity to work on cutting-edge AI solutions (elsAI) within the healthcare and life sciences space.
• Exposure to global clients and real-world healthcare transformation use cases. Work flexibility with both full-time and fractional consulting options.
• Career growth within a team that values innovation, learning, and impact. Apply and take your seat with us as an OptiSolite! Explore and find out why we are made for each other: Life at OptiSolRead and discover: Life at OptiSol MediumLearn more about our culture.