Business Analyst

Job Description

Designation :Senior Business Analyst ( Production )

Department :Marketing

Experience Required :4+Years

Reporting to :Technical Project Manager

Employment Type :Full time

Location :Ahmedabad

Job Summary:

We are looking for a skilled Senior Business Analyst (Production), who will be primarily responsible for understanding the business requirements, designing solutions, and documenting to ensure that client and team are on the same page.

Roles & Responsibilities:

• Reporting to: Technical Project Manager (TPM); embedded in the development team on production/post-sales projects
• Core: Elicit, document, and manage requirements (BRD/FRD/user stories); maintain clear backlog and acceptance criteria
• Client Dev Bridge: Drive clarifications, track decisions, support QA/UAT, and ensure builds meet requirements
• Change Control: Own CR impact (scope/effort/timeline) and coordinate quotes/SOW addenda
• Project Ops: Maintain issue/risk logs, minutes, action trackers; deliver milestones on time with TPM
• KT Alignment: Receive KT from the Results Team and stay aligned with them (no outbound KT ownership)
• Approachability: Highly approachable, proactive communicator with crisp status updates
• Accounting Strength: Solid GL/AR/AP, tax, reconciliation knowledge; QBO/Xero (or similar) preferred
• Product & Certification: Familiarity with accounting/integration products; product certifications are a plus
• Finance Know-how: Broader finance knowledge beneficial
• AI & Tools: Comfortable with Jira/Asana, diagramming, basic API/data mapping; aware of AI tools and AI prototyping for specs, mockups, and reviews
• Team Lead: Able to mentor/lead 34 BAs and uphold documentation quality standards
• Outcomes: Low rework/defect leakage, predictable delivery, high client satisfaction

Key Competencies:

• Communication: Must have the ability to effectively communicate with colleagues, clients, and stakeholders, both verbally and in writing.
• Client relationship: Be responsive to their inquiries, address concerns promptly, and keep them informed about relevant updates and opportunities.
• Time management: Able to prioritize tasks and manage time effectively to meet deadlines.
• Collaboration: Work with BDE, TA and PMs for best outcome for projects and product development.
• Attention to detail: Able to pay close attention in order to ensure the quality of code and avoid bugs.
• Continuous learning: The desire to continuously learn and improve one's skills and knowledge in order to stay up-to-date with industry trends and advancements.
• Initiative: The ability to take initiative and be proactive in finding solutions, without waiting for instructions or direction.
• Organization: The ability to keep track of multiple tasks, projects, and deadlines, and maintain an organized workflow.

Educational Qualifications:

• Bachelor's or Masters Degree in Computer Science, Software Engineering, Master in Business Administration, or a related field.