Business Analyst - Retail Merchandising

Role Overview: You will be the strategic client-facing professional leveraging deep Retail Merchandising knowledge to provide data-driven insights for B2B partnerships. Acting as the primary liaison between clients and internal technical teams, you will facilitate collaboration across departments to ensure timely solution delivery. Responsibilities: - Platform Expertise: Develop a thorough understanding of our software platform to effectively communicate and document functionalities and insights for clients. - Data Intelligence: Provide powerful AI and data-driven insights to consultants and senior team members, enhancing client engagement and strategic decision-making processes. - Client Relationship Management: Address and resolve daily client queries promptly, ensuring smooth operations through exceptional service delivery. - Cross-Functional Orchestration: Strategically collaborate with Engineering, Product, Sales, and other departments to align workflows, track requirements, and ensure timely delivery of solutions. You will play a crucial role as a bridge between technical teams and business stakeholders. Your Impact: You will significantly enhance client satisfaction and retention by translating technical capabilities into business value through data-driven insights. Qualification Required: - Minimum 6 months of work experience in an analytical role, preferably in the Retail industry. - Strong mathematical acumen, logical reasoning, and problem-solving skills. - Excellent communication skills. - Hands-on experience with SQL, Excel, and PowerPoint (preferred). Please note that additional details about the company culture and values were not included in the provided job description.,