Business Analyst - Retail Merchandising

Job Description: Who We Are: Increff is the most preferred retail SaaS partner, solving complex inventory management and supply chain challenges for retailers seeking to revolutionize their supply chains both technologically and operationally. What We Offer: Our core focus is on providing innovative retail tech solutions, including merchandising and omni channel inventory management. These solutions are meticulously designed to cater to the specific needs of brands and retailers, empowering them to thrive in the dynamic marketplace. Innovative technology, comprehensive support, and a dynamic environment for career growth. Our Vision: To be the most admired retail technology company. Role Overview: We are seeking a strategic client-facing professional who leverages deep Retail Merchandising knowledge and provides data-driven insights to drive value for B2B partnerships. Functions as the primary source between clients and internal technical teams, facilitating cross-departmental collaboration to drive timely solution delivery. Responsibilities: 1. Platform Expertise: Develop in-depth knowledge of our software platform to communicate effectively and document functionalities and insights for clients. 2. Data Intelligence: Deliver powerful AI and data-driven insights to consultants and senior team members, enhancing client engagement and strategic decision-making processes. 3. Client Relationship Management: Promptly address and resolve daily client queries, ensuring smooth operations through exceptional service delivery. 4. Cross-Functional Orchestration: Collaborate strategically with Engineering, Product, Sales, and other departments to align workflows, track requirements, and ensure timely delivery of solutions, serving as a crucial bridge between technical teams and business stakeholders. Your Impact: You'll significantly enhance our client satisfaction and retention by translating technical capabilities into business value through data-driven insights. Requirements: 1. Minimum 6 months of work experience in an analytical role, preferably in the Retail industry. 2. Good mathematical acumen, logical reasoning, and problem-solving skills. 3. Excellent communication skills. 4. Hands-on experience with SQL, Excel, and PowerPoint (preferred). Our Culture: At Increff, we take great pride in fostering an open, flexible, and collaborative workplace. Our culture empowers employees to innovate, build fulfilling careers, and enjoy their work. Moreover, we strongly encourage the development of leadership skills from within the organization. Our commitment to transparency ensures that at every level, individuals have the autonomy to initiate, take ownership of projects, and successfully execute them.,