Business Analyst

Context:

Key Responsibilities:

• Facilitate stakeholder requirement sessions in Japanese to capture detailed business needs for digital content production.
  
• Translate Japanese business requirements into clear, actionable tasks for internal teams.
  
• Review, interpret, and write Japanese content for accuracy and cultural nuance across digital assets.
  
• Analyse and document client business processes in Japanese and English to ensure precise understanding by all stakeholders.
  
• Verify release configurations for Japanese market deliverables to ensure compliance with local regulations, branding, and linguistic standards.
  
• Collaborate closely with project managers, developers, designers, and QA teams to ensure high-quality Japanese content delivery.
  
• Maintain updated process documentation for Japanese content workflows to improve onboarding and reduce errors.
  

Experience & Skills:

• Fluency in Japanese (JLPT N1 or N2) with proven reading and writing expertise

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• Strong verbal and written communication skills in both Japanese and English, including negotiation and team collaboration.
  
• Proven experience in digital production, marketing content operations, or content factory environments.
  
• Familiarity with marketing automation platforms (e.g., Salesforce Marketing Cloud, Salesforce Health Cloud, CRM, CDP, Analytics tools).
  
• Understanding of the Software Development Life Cycle (SDLC) in a production context, including requirements analysis, release validation, and support.
  
• Experience with relational databases and basic SQL commands is an asset.
  
• Knowledge of digital marketing in the healthcare/pharmaceutical industry is preferred.
  
• Proficiency in Agile delivery methods and use case modelling.