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Business Analyst - MS CRM

Business Analyst - MS CRM

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Tech Mahindra

6 - 11 years

15 - 25 Lacs

pune bengaluru

Posted:1 hour ago| Platform:

Apply

Skills Required

gap analysis uat dynamics 365 f&o microsoft dynamics business analysis requirement gathering documentation power platform solution design

Work Mode

Work from Office

Job Type

Full Time

Job Description

Title: Business Analyst - MS CRM

Experience: 6 - 12 years

Domain: Banking only

Location: Bangalore

Notice Period: Immediate

Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of Dynamics 365 capabilities with business objectives.

Requirements Gathering: Lead structured workshops and interviews to capture and validate

business and functional requirements.

Solution Design: Collaborate with technical teams and vendors to shape solutions using

Dynamics 365 CE & F&O modules and Power Platform tools

Documentation: Produce clear and complete Functional Specification Documents (FSDs), user stories, Business Process diagrams and workflows.
Gap Analysis: Identify process or system gaps and recommend optimized solutions and

configurations.

Delivery Oversight: Support configuration, testing (including UAT), training, and change

management across the project lifecycle.

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Business Analyst - MS CRM