Business Analyst Level II

Role & responsibilities

• Product owner experience is must Create requirements and specifications for product features
• Serves as a liaison with product leaders, data and development teams supporting and

participating in the development and maintenance of healthcare applications for payment

integrity.

• Document business requirements, functional requirements and design specifications.
• Partner with engineering teams (data and technology) to develop solution that meets business

requirements

• Communicates effectively with various client team members (internal and external).
• Develops and maintains a robust, working knowledge of the business area that they support.
• Uses analytical techniques to design, develop, and maintain reports, scorecards, and dashboards

that provide insight to the organization.

• Concluding and processing in-depth data analysis using simple but not limited to a spreadsheet,

Microsoft tools.

• Work respectfully with a diverse team of professionals to meet the needs of ZignaAI healthcare

payment solutions and projects.

• Arrange, prepare for, attend and run team meetings.
• Be a self-motivated team member who will complete work tasks as assigned and timely.
• Comply with all ZignaAI policies and procedures including HIPAA and other state and federal

regulations.

• Work a shift that overlaps time zones for IST and EST/EDT.
• This role works with a diverse team of professionals at all levels in a global work environment.
• Develops/Supports implementation plans and timelines, reviews information and provides

recommendations.

• Manages, develops and monitors assigned projects against defined project objectives by

developing and maintaining key performance indicators, balanced scorecards and identifying

opportunities for improvement.

• Gathers information, assesses, determines or identifies trends and recommends changes in

project scope where appropriate.

• Coordinates the work activities related to the production of major reports and documents

related to key project objectives.

• Verifies accuracy, consistency and integrity of data; consults with key players and leadership to

validate contents of reports and documents.

• Ensures quality improvement and utilization management systems and monitors processes are

in place.

• Ability to transfer knowledge to junior staff and colleagues.
• Completes all responsibilities as outlined on annual Performance Plan.
• Completes all special projects and other duties as assigned

Minimum Qualifications:

We are a startup and expect each team member to wear multiple hats, take initiative, and spot and

solve problems.

• Able to work in-office, Hyderabad, India.
• Commerce, Finance, Industrial Engineering, Health, or Business Administration, plus five (3)

years recent, related experience in decision support, business analysis and/or health care

management in a large complex organization, or an equivalent combination of education,

training and experience.

• Expert in Excel and Word.
• Professional use of email and Teams.
• Effective presentation, verbal and written communication, and interpersonal skills.
• Must have flexibility and willingness to participate in the work processes of an international

organization, including conference calls scheduled to accommodate global time zones.

• Confidently managed stakeholder expectations and communications across all product design

and development projects.

• Collected Voice of the Customer feedback and insights to create meaningful user stories and use

cases.

• Maintained and prioritized each product's backlog of feature requests and bug fixes.
• Ability to do the manual testing and able create a bug to resolve in the provided target date.

Knowledge, Skills, Behaviors:

• Takes responsibility for work assignments, tasks and timelines.
• Possesses excellent time management and work prioritization skills.
• Takes ownership of problem solving.
• Demonstrates excellent written and verbal communication skills, strong analytical skills, and

attention to detail.

• Works well within a team regarding communication, sharing ideas, respect for co-workers,

company, and clients.

• Ability to analyze complex data and synthesize.
• Ability to work well both independently and with a team.
• Welcomes learning, problem-solving and working as a team to deliver outstanding products

with outstanding support.

• Candidate should be self-driven to provide quality work within the needs of the department.

What are we looking for?

• Great attention to detail and effective communication skills (written and spoken)
• An analytical learning mind who is curious to learn new thin

Preferred candidate profile

Perks and benefits