Business Analyst

Job Summary:

We are seeking a highly skilled and proactive Business Analyst with 46 years of experience in process automation and internal tools development. The ideal candidate will have strong expertise in Excel Macros (VBA), Power Automate, and Power BI, and will be responsible for identifying automation opportunities, documenting requirements, and supporting the delivery of efficient, scalable solutions to streamline business processes.

Key Responsibilities:

• Collaborate with stakeholders to understand business objectives, pain points, and automation opportunities.
• Elicit, analyze, and document detailed business and technical requirements related to process automation.
• Identify areas of inefficiency, risk, or redundancy in current workflows and recommend optimization strategies.
• Design and support automation solutions using Excel Macros, Power Automate, and Power BI.
• Work with development and automation teams to implement and test automation workflows.
• Define and maintain process documentation, including functional/non-functional requirements, process flows, and user stories.
• Act as a liaison between business users and technical teams to ensure alignment on deliverables.
• Use data and process metrics to identify trends and performance gaps.
• Investigate and resolve issues identified through user feedback or automation dashboards.
• Propose enhancements to improve usability, performance, or integration of existing tools.
• Support continuous improvement initiatives with predictive and preventive automation strategies.
• Maintain a prioritized backlog of automation and enhancement requests.
• Assist in user training, documentation, and change management during tool rollouts and updates.

Qualifications & Skills:

• Bachelors degree in Business Administration, Computer Science, Information Systems, or a related field.
• 4–6 years of experience as a Business Analyst, focusing on business process automation and internal tools.
• Hands-on experience with:

• Excel Macros (VBA)

• Power Automate (Flows)

• Power BI

• Strong analytical, problem-solving, and process modeling skills.
• Proficient in gathering and documenting business/functional requirements and coordinating UAT.
• Familiar with SDLC and Agile/Scrum methodologies.
• Excellent communication, stakeholder management, and collaboration skills.
• Ability to handle multiple tasks and changing priorities in a fast-paced environment.
• Experience working on enhancement, support, and implementation of automation tools.

Benefits:

• Competitive salary and performance-based incentives
• Learning & development opportunities
• Flexible work environment
• Health insurance and other standard benefits