Business Analyst- Healthcare Domain

Roles and Responsibilities:

• Participate in relevant Agile ceremonies: Daily Stand-Ups, Backlog Grooming, Sprint Planning,

Sprint Review, Sprint Retrospective.

• Assist with the elaboration of the user stories and requirements, supporting team members with

their work where required.

• Be responsible for providing multi-disciplinary teams with user stories and coaching to define

the business-driven acceptance criteria and test cases. Proactively support the uplift of Agile

practices and foster a culture of continual service improvement.

• Consult with the business and product owners to prioritize and shape the product backlog, using

Agile practices for prioritization around business value.

• Define, implement and maintain business processes and procedures to meet business

objectives. Analyze and identify opportunities for business process improvements.

• Collaborate with Solution Owners and/or Product Managers when defining product release

content and timeline, applying product development principles, innovative thinking and a focus

around the customer or user experience.

• Critically evaluate information gathered from multiple sources, reconcile conflicts and

decompose high-level information into details.

• Create and maintain workflows, approval processes, and validation rules based on internal

stakeholder requirements.

• Create training materials and documentation for internal and/or external applications.

• Perform a thorough gap analysis of existing to potential functionality for internal and/or

external applications.

• Create Release Notes as determined by Product Owner.

• Collaborate with the Scrum team to establish the technical vision and analyze tradeoffs between

usability and performance needs.

• Assist in Quality Assurance (QA) and/or User Acceptance Testing (UAT) of new software or

enhancements to existing software as needed.

• The ability to multi-task and work on multiple assignments will be required.

• This individual must also demonstrate clear and concise communication both verbally and in

writing.

Experience, Qualifications, Knowledge, and Skills:

• Disciplined, structured and logical approach to problem solving.

• 4+ years of experie5ce with Business Analysis and/or Business Process Engineering

• Experience in Healthcare industry preferred.

• Knowledge of Payment Integrity solutions (hospital billing, claims editing, reimbursement

methodologies and acceptable billing practices) preferred.

• Knowledge of payer reimbursement policies, state and federal regulations and applicable

industry standards preferred.

• SQL experience preferred

• The ability to learn a new business and translate these needs into new products and perform

high-level troubleshooting functionality.

• Strong troubleshooting, analytical, and business process development skills

• Experience in product development life cycle

• Experience with writing business requirements, technical requirements, user stories, enabler

stories, functional specifications, and/or quality assurance testing

• Knowledge of SDLC methodologies including experience working in an Agile environment

• Fluent with Microsoft Office Suite including Visio.

• Workflow diagram creation and wireframe creation

• Preferred skills include formal training/certifications in Business/System analysis; familiarity with

latest UI/UX design guidelines; knowledge/experience with SAFe/Agile methodologies;

prototyping experience

• SAFe POPM, Agilist, Teams, or Leading Safe certification

Physical Demands:

• The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

• Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of

force frequently to lift, carry, push, pull or otherwise move objects in daily work use (laptop,

monitors, et. al). Sedentary work involves sitting most of the time. Use of keyboards (typing) and

exposure to computer screens occurs daily. Pleasant work environment in office locations with

occasional noise or dust.

• While performing the duties of this job, the employee is regularly required to stand; walk; sit;

use hands; reach with hands and arms; think; and talk or hear (multi-channel, two-way

communication during work hours is required).

What, We Offer:

• Insurance Coverage including Parents

• Hybrid Work Model

• Paid Leaves including maternity and paternity.

• Lunch and Dinner Facility @ office premises

• Financial assistance for medical crisis

• Certification trainings for technical and soft skills

• Access to unlimited LinkedIn Learning platform