Business Analyst

JOB DETAILS:

Job Title: Business Analyst

Locations: PAN India

Position: Hybrid

Experience Range: 8+ years

Required Skills: API Gateway, IAM, IDP, Authentication Mechanisms

We are seeking a skilled Business Analyst with 5-8 years of experience in Identity and Access Management, focusing on manual discovery of IDP and API gateway usage across the banks applications. The role involves gathering data from app teams, documenting api credential lifecycles and supporting governance enforcement. The ideal candidate should have a good understanding of IDP concepts, API authentication, and credential management, combined with stakeholder engagement, analysis and documentation skills to be used across various BA assignments.

KEY RESPONSIBILITIES

1. Work closely with team members in Malaysia and Chennai, while engaging with application teams across the bank globally.

2. Lead the manual discovery of IDP and API gateway usage, as automated scans may not be available to detect integrations.

3. Reach out to application teams, consolidate and govern collected information, and build an accurate inventory of IDP/API usage.

4. Use questionnaires to capture details on authentication methods, credential lifecycles, and governance gaps.

5. Primary focus: understand and document how API credentials and authentication lifecycles are managed across applications.

6. After completing this discovery phase, move on to process documentation, operationalization, and supporting governance enforcement.

7. Prepare for integration into the future centralized technical solution.

8. Collaborate with IAM architects, product owners, and infrastructure teams to deliver scalable and compliant onboarding solutions.

9. Support go-live activities, post-deployment troubleshooting, and periodic access automation validation checks.

KEY MEASURES

• Scorecard/Compliance

Requirements

Qualifications:

Essential: Business and Information Technology/Computer Science/Master Degree

Experience:

Years of Experience: 5 to 8 years of experience

Nature of Experience: Customer Support/Technical Support/Access Admin/BA

Product/Skill Knowledge:

Required Skills & Experience:

• Intermediate to advanced Knowledge on IT Information Security
• Good understanding of IAM control reviews
• Experience in user access administration model on various Application
• Experience in IAM projects, particularly around IDP and API security.
• Good (Intermediate) understanding Agile methodology
• Effectively communicate and coordinate with various stakeholders to handover the transition efficiently
• Good experience in managing application & infrastructure related issues.
• Good knowledge in project planning and risk management
• Escalation Management and Stakeholder Management

Preferred Knowledge:

• Strong understanding of IDP (Identity Providers) and API authentication mechanisms (OAuth, SAML, API keys).
• Knowledge of API credential lifecycle and governance practices.
• Ability to conduct manual discovery, engage stakeholders, and capture complex technical flows.
• Basic knowledge of IDP concepts is acceptable; deeper expertise can be developed during the project.
• Strong stakeholder communication and data gathering capabilities.