Business Analyst

The Operations Enablement team in Clarivates IP Segment supports the Operations Teams in aspects around Solution Analytics, Management Information (MI) & Metrics, Operational Excellence and Automation, as well as Management System implementation and certification.

Our M&E team is looking for Business Analyst, located in Noida. This is an amazing opportunity to create and maintain operational process performance measurements and related analytics. The team of 6 colleagues reports to the Senior Manager Business Analytics, and has a solid skill set around data extraction, management, visualization, and analytics. We would love to speak with you about your skills and competencies, on a technical, as well as on a personal side.

About You experience, education, skills, and accomplishments

• Minimum of a bachelors degree, in Computer Science, IT, Statistics, Business Management or similar
• Minimum 2 years experience in a similar role.
• Excellent working knowledge of data visualization software Power BI
• Strong communication skills, fluent in English
• Technical proficiency in database design, data models, techniques for data mining (e.g., ETL tools), SQL

It would be great if you also had . . .

• Strong mathematical, statistical, and analytical skills, to help collect, organize, and analyze data.
• Ability to test ideas and adapt methods quickly, end to end, from data extraction to visualization & implementation.
• Good personal organization, structured approach, and clear documentation
• Attention to detail, critical thinking, curiosity, desire to acquire new knowledge.
• Team player, respectful, open-minded and listener
• Positive Customer first attitude, action-oriented and perseverant

What will you be doing in this role?

• Ensuring the availability of periodic (typically weekly or monthly) key operational metrics and reporting, on time and in full. Depending on the report setup, you collect data, verify completeness, ensure reporting accuracy.

• Responding to internal customer queries and supporting bug fixes as part of your daily activities.
• Where the operational MI & metrics is not yet fully implemented, collaborate with the IP Operations stakeholders to implement and further develop the existing operational metrics. This will enable reliable decision making and targeted improvement which is consistent with our reporting strategy and balanced scorecard measures.
• Lead reporting development with your business partners, ensure a thorough requirement collection and prioritization process with the Operations teams (and your Ops Enablement colleagues). Create clear requirements that are streamlined into regular delivery of development cycles, collaborating when needed with both technology and operations teams.

Hours of Work

Permanent role, 45 hours weekly (including breaks), typical working hours are 09:00AM 06:00PM.