Business Analyst

As an emerging Web Design and Development company, your role at Caribou Media will involve a variety of responsibilities and requirements to ensure the successful execution of projects. **Role Overview:** You will be responsible for defining configuration specifications and business analysis requirements, performing quality assurance, and defining reporting and alerting requirements. Additionally, you will own and develop relationships with partners to optimize our integration, help design and maintain system processes, and report on technical issues to the product team. Your insights and findings will be crucial in improving monitoring and delivering value to the customer. **Key Responsibilities:** - Define configuration specifications and business analysis requirements - Perform quality assurance - Define reporting and alerting requirements - Develop relationships with partners - Design, document, and maintain system processes - Report on technical issues and make recommendations to the product team - Communicate key insights and findings to the product team - Constantly seek ways to improve monitoring and deliver better value to the customer **Qualifications Required:** - Previous experience in Business / Systems Analysis or Quality Assurance - A degree in IT / Computer Science - Proven experience in eliciting requirements and testing - Experience in analyzing data and data visualization techniques - Solid experience in writing SQL queries - Basic knowledge in generating process documentation - Strong written and verbal communication skills, including technical writing skills Join Caribou Media to be a part of an innovative team that is dedicated to providing complete web and mobile solutions to clients.,