Business Analyst (IT experience)

You will be responsible for defining configuration specifications and business analysis requirements as well as performing quality assurance. Additionally, you will define reporting and alerting requirements and develop relationships with partners to optimize integration. You will also help design, document, and maintain system processes, report on technical issues, and make recommendations to the product team. Your role will involve communicating key insights and findings to the product team and continuously seeking ways to enhance monitoring and deliver better value to customers. To qualify for this position, you should have previous experience in Business/Systems Analysis or Quality Assurance and hold a degree in IT/Computer Science. You must also demonstrate proven experience in eliciting requirements and testing, as well as analyzing data to draw business-relevant conclusions using data visualization techniques and tools. Proficiency in writing SQL queries, basic knowledge of generating process documentation, and strong written and verbal communication skills, including technical writing abilities, are essential for this role.,