BTS-CTORS-GTRS Core-Staff

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Role name and description

Staff – A GDS CTORS E2E staff will be responsible for client service delivery. Reporting to a Manager, they will assist the senior in service delivery and operations of the team in developing and coaching team members as well as ensuring that resources are deployed effectively. A staff is expected to develop collaborative relationships with clients and colleagues.

GTRS offers the ease of managing clients (also referred to as Engagements within EY) in the following manner:

• Providing Operations management support on complex regulatory affairs across multiple jurisdiction
• Managing the end-to-end Engagement lifecycle management process and reporting standards
• Providing project management support
• Responsible for ensuring smooth delivery as per agreed SLA’s

Globally, Global Tax Reporting Services (GTRS) activities are conducted mostly in the local countries and hence requires a wide network of EY professionals to work together to deliver to the client expectations. A central team of GTRS members work with this global network of EY professionals to ensure client’s compliance and reporting obligations across the globe are met on time. The GTRS team manages the engagement together with the GTRS practices operating from local offices in Americas, EMEIA and APAC.

The opportunity

The job holder will work on several client accounts/ engagements, where they will be involved in delivering all service management aspects of multi- national engagement.

Your key responsibilities

Operational Support and Reporting:

A tax staff will:

• Learn and get trained on Tax Operations Command Center (TOCC) tool
• Validate client data and interact with US based teams to collect missing information
• Knowledge of tax technical and familiarity with IRS forms W-8 and W-9 requirements
• Analyze and manage client data
• Determine the tax treatments applicable
• Email Communications
• Adequate training will be provided to acquaint the analyst with the necessary skills to start working on Vanguard project. Analysts will continue to learn on-the-job, thereby sharpening their tax knowledge.

Skills and attributes to qualify for the role

We are looking for candidates with the following:

• Excellent communication skills – written & verbal
• Good grasp of baseline U.S. Foreign Account Tax Compliance Act (FATCA) regulation
• Knowledge of tax technical issues and processes relevant to U.S. individual and non-individual entities; familiarity with IRS forms W-8 & W-9 requirements and CRS
• Consistently provide high quality work with integrity and be vigilant to audit standards and requirements
• Contribute to client satisfaction by providing timely and effective responses to client needs and concerns
• Assist Seniors and Managers on special projects, as requested
• Demonstrate professionalism and poise in demeanor, attitude, communication, behavior and interaction with others
• Ability to handle tight deadlines
• Attention to detail
• Ability to multi-task
• Problem identification and solving skills

Additional skills requirements

• Good analytical, verbal and numerical skills
• Good knowledge of MS Office applications like word, excel and PowerPoint

What we look for

• Bachelor’s or Master’s degree in finance/commerce
• One to two years of working with major global corporation (Big 4, Finance shared services etc.)
• 1-2 years of relevant industry experience with hands on knowledge about Foreign Account Tax Compliance Act (FATCA) relevant for U.S. individual and non-individual entities, W-8 and W-9 requirements.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.