Broadband Field Engineer

About Us

Community Cable Network LTD is a local news network and broadband service provider based in Kunnamkulam with a strong legacy of over 25 years. We are authorized service providers for major networks including Keralavision Broadband, KFON, BSNL, and Railwire Broadband. We are looking for energetic technical professionals to join our growing team to support our expanding customer base.

Job Summary

We are seeking a Broadband Field Engineer to handle installations, troubleshooting, and maintenance of our broadband network. The ideal candidate is someone with a strong technical background in networking, a willingness to travel within our service area, and a customer-first attitude.

Both experienced professionals and skilled freshers are welcome to apply.

Key Responsibilities

• Installation & Configuration: Install Customer Premise Equipment (CPE), modems, and routers at customer locations.
• Troubleshooting: Diagnose and resolve network connectivity issues (physical layer and configuration) at customer sites or remotely via phone.
• Network Monitoring: Regularly monitor network equipment to ensure uptime and stability.
• Customer Support: Provide physical and telephonic support to customers regarding internet speed, connectivity, and hardware issues.
• NOC Coordination: Escalate complex technical faults to the Network Operations Center (NOC) in a timely manner.
• Field Travel: Travel to customer locations within Kunnamkulam and surrounding areas for service calls.

Job Requirements

• Education: Course completion in B.Tech / B.Sc / BCA / Diploma in Computer Science, IT or related fields. (Course completion is sufficient. Certification is not mandatory)
• Technical Knowledge: Good understanding of Internet and Computer Networking protocols (TCP/IP, LAN/WAN, DHCP, WiFi, Ethernet).
• Driver's License: Must possess a valid Two-Wheeler Driver’s License.
• Mobility: Willingness to travel to field sites during working hours (Company vehicle provided)

Preferred Qualifications (Not Mandatory but a Plus)

• Experience: Previous experience in broadband, ISP, or field support roles is highly preferred.
• Certifications: Candidates with certifications like CCNA, JNCIA, CompTIA Network+, MCSA, or hardware networking courses will be given preference (even without work experience).
• Gender: Male candidates are preferred due to the nature of field travel, though female candidates with the right skills are also welcome to apply.

How to Apply

Interested candidates can apply directly on Indeed. Shortlisted candidates will be contacted for interview.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Paid sick time

Ability to commute/relocate:

• Kunnamkulam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Location:

• Kunnamkulam, Kerala (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person