Brand Protection Analyst

As a Brand Protection Analyst in the Customer Support department, your role is crucial in ensuring the platform is free from intellectual property infringements and inappropriate content, maintaining a safe environment for users. **Key Responsibilities:** - Review product listings, images, and videos to identify potential intellectual property infringements or violations. - Handle escalations on brand product listings to reduce legal risks. - Conduct proactive checks on the portal to detect unauthorized product listings and counterfeit products. - Approve authentic products with correct brand tagging and categories. - Confirm product authorization by matching brand name and authorization with the approved list. - Remove non-compliant products from the portal to ensure a secure shopping environment. - Monitor merchant content for intellectual property violations. - Collaborate with fraud and content moderation teams to identify and mitigate fraudulent activities. - Maintain content quality standards through regular audits and feedback. - Address harmful or inappropriate content swiftly to ensure a positive user experience. - Adhere to SLAs as per policies. **Required Qualifications:** - Education: Bachelor's degree in a related field (B.Sc./BCA/B.Tech/BBA). - Experience: Minimum 1-3 years of prior experience as a Brand Analyst in an e-commerce company. - Excellent knowledge of global brands in various categories. - Familiarity with brand management systems and moderation tools. - Understanding of global content policies and regulations. **Skills:** - Excellent written and verbal communication skills. - Proficiency in MS-Excel and Outlook. - Ability to handle sensitive content maturely. - Thrive in a fast-paced, high-pressure environment. - Strong analytical skills for data-driven decision-making. - Self-disciplined, energetic, and dedicated work approach. - Proficient in mentoring and training new team members. - Good knowledge of current affairs and interest in reading. - Enthusiastic about movies, sports, and comic characters. - Proficient in internet surfing.,