Position Brand Protection Analyst

1 - 5 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Brand Protection Analyst in the Customer Support department based in Gurugram, your primary responsibility will be to ensure the integrity of our platform by identifying and addressing potential intellectual property infringements, violations, and inappropriate content. By meticulously reviewing product listings, images, and videos, you will play a crucial role in maintaining a safe and welcoming environment for our users. Your key duties will include conducting thorough reviews to identify any trademark, copyright, or patent violations, handling escalations related to brand product listings to minimize legal risks, and proactively monitoring the portal for unauthorized or counterfeit products. You will collaborate with the fraud and content moderation teams to detect and mitigate fraudulent activities, thereby ensuring the security and integrity of our platform for all users. Additionally, you will be responsible for confirming the authenticity of products, ensuring accurate brand and category tagging, and promptly removing non-compliant listings. Your role will also involve monitoring merchant-uploaded content for potential intellectual property violations, maintaining high content quality standards through regular audits, and swiftly addressing any harmful or inappropriate content to enhance the overall user experience. To excel in this role, you will need a Bachelor's degree in a related field and a minimum of 1-3 years of experience as a Brand Analyst, preferably in an e-commerce company. Strong familiarity with global brands across various industries, knowledge of brand management systems and moderation tools, and understanding of global content policies and regulations are essential qualifications. In addition to your educational background and work experience, excellent communication skills, proficiency in MS-Excel and Outlook, the ability to handle sensitive content with maturity, and strong analytical skills will be crucial for success in this role. Your dedication to maintaining high-quality standards, ability to work under pressure in a fast-paced environment, and enthusiasm for mentoring and training new team members will also be highly valued. If you are self-disciplined, energetic, and passionate about staying updated on current affairs, movies, sports, and pop culture, this role offers an exciting opportunity to contribute to our brand protection efforts and ensure a safe and positive user experience on our platform.,

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