1) To acquire merchant/retailers/sellers to set shop on ShopClues.com 2) Build and maintain database of online & offline retailers & Brands on PAN INDIA basis. 3) Fixing Meeting, presentation with Merchants/sellers. 4) Coordinating with the in house teams for Merchant On boarding. 5) Work with the Web analyst to measure and maintain the accuracy/Quality of dashboards Catalog and success metrics. 6) Responsible for understating Merchants overall strategic goals and translating these into strategies for consumer acquisition, conversion and retention. 7) Ability to gain the respect and trust of Merchants, to help position ShopClues as a strategic business partner for key retailers. 8) Responsible for identifying new merchants with his/her respective Social network. 9) Analyze website traffic and provide recommendations, Conduct regular checks on the performance of Merchants Catalog. 10) Coordinating with appropriate teams to manage online advertising, banner campaigns, text links and social media programs for different Merchants.
ShopClues hiring for Senior Customer Care Professionals - (Day Shifts Only) 1. Good Communication Skills. 2. An Energetic and soft spoken professional with good listening ability. 3. Attending incoming calls, e-mails of customers and resolve or escalates Customer issues appropriately and correctly. 4. Identifying issues that impact customers and working out on implementing solutions that helps in satisfied cutomer base. 5. Manage workflow, handle escalations, proactively. 6. Participate in business meetings and help develop programs to improve the "support "processes for customers. 7. Working Knowledge of any CRM tool or well versed with basics of computers. The Key responsibility will be providing Happy Shopping Experience to all Customers of Shopclues. Back to top Product Management