Brand Manager

Job Description

Research Analyst Job Name :ResearchAnalyst Job Role :Research analyst Industry :It/KPO/BPO Job Location :Udaipur Experience :0to 5Year Salary :Best in the industry Education :Any Graduate About The Role : : We are looking for a Research analyst to survey customer preferences and statistical data in order to support customers during their decision making process regarding product designs, prices and promotions. The successful researcher will be able to analyze autonomously qualitative data, trends, strategies and competition aiming at increasing competitiveness. Responsibilities: Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.Perform Quality Assurance Feedback as related to quality audits.Work with Team members towards compliance of all policies and procedures.Work with Team Leaders and Training Department to promote quality and consistency.Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard.Fluent English Communication / Written Skills.Very good English proficiency with good comprehension and writing skills.Good analytical skills.Very good Internet research and computer skills required.Very good English proficiency with good comprehension and writing skills.Good analytical skills.Very good Internet research and computer skills required.Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services.Accurately process and record all transaction using a computer and designated tracking software.Offer alternative solutions where appropriate with the objective of retaining customers and clients business..Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations.Understand business objectives and design surveys to discover prospective customers’ preferences.Compile andanalyzestatistical data using modern and traditional methods to collect it.Perform valid and reliable market research SWOT analysis.Interpret data, formulate reports and make recommendations.Use online market research and catalogue findings to databases.Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales and methods of operation.Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct.Remain fully informed on market trends, other parties researches and implement best practices.Proven research analysis experience.Ability to interpret large amounts of data and to multi-task.Strong communication and presentation skills.Excellent knowledge of statistical packages (SPSS, SAS or similar), databases and MS Office.Search engines, web analytics and business research tools acumen.Familiarity with CRM programs.Adequate knowledge of data collection methods.Working knowledge of data warehousing, modelling and mining.Strong analytical and critical thinking.