Branch Relationship Officer

HDFC Branch Banking Branch Relationship Officer JDJob Description Responsibilities Job ProfilenbspEmployees are ON ROLLS of Aditya Birla Sunlife InsurancenbspEmployee will be mapped to the respective HDFC Branches basis on the geography assignedPrime Responsibility to generate insurance Business through HDFC Branch walkin customers and leads generated by the Branch staffnbspThey will be required to generate business only for the assigned branch in the assigned geography through New or Old customersProviding support to branch profitability by selling ABSLI Insurance product through different acquisition channels in the catchment areanbspWill be responsible for achieving monthly sales target assignedNOPFYPPersistency Customer complaintnbspResponsible for customer complains amp need to be resolved in the specific TAT amp Ensure quality customer service is deliveredPenetration of LI to existing and new customersnbspEmployee has to build the smoothprofessional relationship with the respective Branch Manager amp with the Branch employeesIn the open Architecture Scenario its very essential to built the strong relationship with the Banca partnersnbspKey ExpectationsTo Handle Bank customers requirements with the best services and products rangesTo make our self equipped with insurance and Bank Products knowledgeTo manage the relationship at all the levels to have the desire outputsCommunicating any product changes process change or change in any rules and regulations internal IRDA with the help of different training module to Banca PartnersSupporting in the actual sales and service aspects including sales calls issuance and complaint handlingDesired profile of the candidate Attitude amp Skill SetnbspSelf PresentationnbspHigh on Communication amp ArticulationnbspAbility to Convince and InfluenceRelationship Management at all level employees of the BankExcellent customer handling SkillGoal orientation ResilienceSpecificationShould be willing to travel within cityOutside Location if requireLocal language MustShould be LocalityTwowheeler is Must to haveShould Know the Geography Well