1135 Branch Operations Jobs - Page 45

SBM BANK (INDIA) LIMITED is looking for Branch Operations Professional to join our dynamic team and embark on a rewarding career journey. As a Branch Operations Professional, you will be responsible for ensuring the smooth and efficient functioning of the branch operations. You will work to optimize processes, enhance customer service, and support the achievement of overall organizational goals. Key Responsibilities : Operations Management : Oversee and manage all aspects of daily branch operations. Develop and implement efficient operational processes to improve productivity and reduce costs. Monitor and analyze operational performance, identifying areas for improvement. Customer Service : Ensure a high level of customer satisfaction by addressing inquiries, concerns, and resolving issues promptly. Train and supervise staff to deliver excellent customer service. Implement customer service standards and guidelines. Team Leadership : Recruit, train, and supervise branch staff. Set performance goals and conduct regular performance reviews. Foster a positive and collaborative work environment. Compliance and Risk Management : Ensure compliance with company policies, industry regulations, and legal requirements. Implement risk management practices to safeguard the branch and its operations. Financial Management : Monitor and manage branch budgets. Work towards achieving financial targets and key performance indicators. Provide financial reports to senior management. Sales Support : Collaborate with the sales team to achieve revenue targets. Implement strategies to cross-sell and upsell products or services. Monitor sales performance and provide support as needed. Communication : Establish effective communication channels within the branch and with other departments. Communicate company policies, updates, and changes to the branch team. Technology and Systems : Utilize and optimize technological tools and systems to enhance operational efficiency. Stay updated on industry trends and advancements in technology.

The Center Head is a key leadership position responsible for the overall success and performance of the assigned center. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both sales growth and operational efficiency. This role requires an excellent track record in both sales and operations. The Centre Head is responsible for achieving sales targets & and ensuring the smooth day-to-day functioning of the centre. The key responsibilities associated with this role are as under: 1. Sales Strategy: •Developing and implementing a sales strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the sales and operations team. •Providing guidance, coaching, and support to ensure the the team meets or exceeds targets. •Ensuring Customer Delight 3. Centre Performance Analysis: •Monitoring and analysing sales and operations performance data. •Implementing timely corrective actions and strategies to achieve high centre performance 4.Day-to-Day Operations: •Ensuring smooth functioning and efficiency in all aspects of the center's activities. 5. Budgeting and Financial Management: •Responsible for Centre Profitability Achieving fee collection goals 6. Company Policies & Directives: Ensuring strict adherence to company Processes, Policies and Directives 7. Quality Ensuring High-Quality delivery of Training & and meeting students' placement goals. 8. Administration Ensuring Good governance and administration Roles and Responsibilities The Center Head is a key leadership position responsible for the overall success and performance of the assigned center. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both sales growth and operational efficiency. This role requires an excellent track record in both sales and operations. The Centre Head is responsible for achieving sales targets & and ensuring the smooth day-to-day functioning of the centre. The key responsibilities associated with this role are as under: 1. Sales Strategy: •Developing and implementing a sales strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the sales and operations team. •Providing guidance, coaching, and support to ensure the the team meets or exceeds targets. •Ensuring Customer Delight 3. Centre Performance Analysis: •Monitoring and analysing sales and operations performance data. •Implementing timely corrective actions and strategies to achieve high centre performance 4.Day-to-Day Operations: •Ensuring smooth functioning and efficiency in all aspects of the center's activities. 5. Budgeting and Financial Management: •Responsible for Centre Profitability Achieving fee collection goals 6. Company Policies & Directives: Ensuring strict adherence to company Processes, Policies and Directives 7. Quality Ensuring High-Quality delivery of Training & and meeting students' placement goals. 8. Administration Ensuring Good governance and administration

HDFC Bank Hiring for Branch Managers - Retail Branch Banking - Hyderabad & Across Telangana Job Role : Branch Manager Grade : Senior Manager Job Location : Hyderabad &Across Telangana Role & responsibilities Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk. Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales Key Customer Relationship Management & supervision of all High-Net-Worth customer programs Ensure all components of the branch sales model function as per design Complaints Handling Review Branch Operations reports Managing teller operations and vault Branch Merchandising & co-ordination with Marketing at product level Review vault register and Key Registers Review Suspense & Dummy accounts Ensure compliance with Banking rules, Regulations & Procedures Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff Adherence of sales process & Operational Checklist. Preferred candidate profile Any Graduate with Min 10 to 15yrs Exp in Banking Industry (Currently working as BM role at least 3yrs) Exposure to banking preferable Knowledge of Banking Regulations. We are looking for immediate joiners or 30days Notice Period candidates. Candidates with relevant Banking Experience, please share your cv to sivakumar.k1@hdfcbank.com (Plz mention the preferred location)

Roles & Responsibilities: Ensure smooth functioning of all healthcare operations in the assigned hospital. Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence. Handling the revenue of the hospital. Ensure smooth functioning of the assigned branch. Tracking branch performance. Focus on patient satisfaction and quality. Credit billing status to be monitored. Pending ALs to submission of bills. Checking of Counsellors reports daily for Advise Vs Converted / Counselled. Conducting Weekly and Monthly reviews with Counselors, Floor managers and PCA. Report to be submitted to Management. Giving On Job training to Counselors, Patient care associates. Random Counseling. Random Patient Calls (Post OP Patients, General Patients, Emergency Cases) Interaction with Doctors about Targets, High Value Cases & Procedures. Co-ordination with Surgeons. Attending to patient Complaints of your zone & speaking to them personally. Prepare monthly tour plan and submit for approval. Daily and monthly report with summary of area with explanation. Define and drive Standard Operating Procedures for service excellence. * Responsibilities can be modified subject to necessity. Role & responsibilities Preferred candidate profile : Male Candidate is Preferred with Minimum 5 years Experience in Hospital Managment as Centre Head/ Operations Head

Handling the centre independently in Kopar Khairane 20-25 staff of housekeeping, kitchen, Psychologists, Doctors etc Patients of around 50 Attending inquiries and converting to admissions and checking accounting and followups billing followups Required Candidate profile Experience of handling a team independently is a must-have Elder Care, Rehab experience is good to have Candidate from facility management, hospital management can apply

Roles and Responsibilities Manage branch operations, ensuring efficient day-to-day functioning and meeting performance targets. Oversee sales team, providing guidance on lead generation, customer relationship management, and business development strategies. Develop and implement effective marketing plans to increase brand visibility and drive growth. Ensure compliance with regulatory requirements, internal policies, and procedures. Analyze financial reports to identify areas for improvement and optimize resource allocation. Interested candidate can share their resume @ kajal@ramahospital.com or whatsapp:-8448368602

The Operations Manager is responsible for client coordination, training branch team members and technicians in planning and service-related expertise, and is familiar with the local work area. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Oversee overall branch operations, including team supervision, petty cash approvals, and technician coordination through daily briefings and regular meets to foster team bonding. Build and maintain strong client relationships through regular visits, lead generation via existing clients, organizing awareness campaigns, and promptly addressing complaints within the minimum turnaround time (TOT). Conduct service-level reviews and share updates on new products during client interactions, ensuring continued engagement and satisfaction. Organize demonstrations at client locations and coordinate Safety, Health, and Environment (SHE) initiatives for the branch. Review and approve Credit Note (CN) cases in compliance with company policies. Perform monthly audits and maintenance of machinery/equipment, and oversee audits of branch assets, including those held at or retrieved from client sites (especially from terminated accounts). Conduct regular checks of processes to ensure SOP compliance, along with inspections of staff uniforms, tool kits, and stock/inventory levels. Conduct training for branch team members (Back Office Operations and Technicians). Key Result Areas: Client Relationship Management Business Development & Lead Generation Training for Branch Team Members Team Management Compliance & Audit Readiness Competencies (Skills essential to the role): Strong English communication and organisational skills Familiarity with the local working area Effective training abilities Team management experience Educational Qualification / Other Requirement: Graduate in any field Minimum 2-5 years of experience Familiarity with the local working area Local language proficiency Role Type / Key working relationships: Internal team External stakeholders What can you expect from Rentokil Initial Hygiene? Our values lie at the core of our mission and vision. We believe that it s our people who make our company what it is. We believe in: Service Relationships Teamwork Responsibility DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds

Role & responsibilities About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering banks products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organizations requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute

Role & responsibilities Developing sales strategies and plans to increase revenue and market share, including making changes to product offerings or pricing structures as needed Meeting with clients to discuss products, prices, delivery schedules, or other business issues Analyzing data on sales performance, competitor activity, and customer satisfaction to develop strategies for increasing sales volume and market share Establishing relationships with new clients to increase business opportunities for the company Monitoring inventory levels of goods in order to meet customer demands for products and services Analyzing data to identify new markets for the companys products and services Negotiating contracts with suppliers to ensure that the company gets the best possible prices for products Monitoring the performance of employees to ensure compliance with company policies and procedures Training new employees in the techniques of selling and using sales techniques such as persuasion, negotiation, and closing techniques Preferred candidate profile ONLY MBA PASSOUT FROM TOP RANKED INSTITUTES (IIM/ NMIMS / IMT/ IRMA/ SCMHRD) Interested candidate can share their updated resume at surinder.kaur@mounttalent.com

Job Description Execute and monitor overall administration and efficient daily operations of a full service branch office; including operations, lending, product sales, customer service, security and safety in accordance with the Bank's objectives. Achievement of incremental number and value targets for Liabilities (CA, SA, FD); Assets (Home, Auto & other assets) and Fee Products (MF, LI, GI, Gold & other fee products) Prepare and monitor Sales plan for the branch Build a healthy asset and liability book. Increase market share in the catchment area If interested share your cv on vyas.chauhan@mounttalent.com or refer it someone. Role: Branch Manager Industry Type: Banking Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate

About The Role Team Member- Compliance Job ID Department Compliance, Kotak Mahindra Prime Limited Location Mumbai Number of Positions 1 Reporting Relationships Chief Compliance Officer Position Grade Manager (M3) / Senior Manager (M4) The role involves key activities like Ensure filing of various returns with RBI and other statutory/regulatory bodies within the due date. Includes Fraud returns, Risk Based Assessment of KYC/AML, DNBS returns, etc. Perform independent compliance testing of various products of the Company, KYC evaluation, etc on a sample basis. Assist in preparing data pack for various meetings such as High Level Monitoring Committee, Senior Management Committee, Compliance meeting, etc and draft minutes of aforementioned meetings. Track regulatory changes and update internal stakeholders Monitor implementation of regulatory requirements by collaborating with internal teams Prepare review notes for Board/Audit Committee Develop and maintain policies and processes with respect to Compliance such as KYC/AML policy, fraud policy, Compliance policy, Fair Practice code, beneficial owner, etc. Assist in RBI inspection of the Company and internal audit of Compliance function. File Suspicious Transaction Report (STR) and other reports with FIU Develop and conduct compliance training sessions to help drive Compliance culture in the company Advise the Branch/Operations teams w.r.t queries on KYC, Beneficial owner, etc Miscellaneous activities such as Branch return, Compliance newsletter, branch visit, NCIF backtracking, approval of creatives, cash transaction monitoring, etc. Compliance professional with a graduate/post graduate degree in Law/Commerce/Management/qualified Company Secretary with at least 5-7 years of experience is preferred. Staff with experience in Compliance or Audit departments in Bank/NBFC would be an added advantage. Should have good verbal and written communication skills with an eye for detail. Should be conversant with Word, Excel and powerpoint. If you wish to apply for this job position, please fill your details in the Kotak Fast Track A pplication Form and mail to __________ Please mention the following in the subject line as "˜ "Position Name" " Your Name" " Your Current Business group "

About The Role About The Role Job Profile Area Sales Manager is expected to drive the sales thru dedicated team of Product Sales Managers managing the below Cash Management products across verticals under Consumer & Commercial Bank: Collections Solutions viz. Physical Collections, Electronic Collections, IMPS Electronic Collections, OTC, Payment Gateway, NACH, AllPay etc. Payment Solution viz. Physical Payments, Electronic Payments, Dividend Mandates, IMPS etc. Escrow Business Job Role: Shall manage multi states with a team of Product Sales Managers & Activation Officers Develop new & expanding existing Customer Client base. Responsible to achieve budgets for Cash Management Solutions & Liabilities. Responsible for the P & L of the unit & the growth of the team Planning and executing special sales initiatives and events for prospective and existing clients Spot opportunities in the market, along with the Product Sales Managers & relationship team, to target companies, industries and sectors and sell suitable product offering for them Structure the transaction, and assist the team in formulating transaction pricing to ensure revenue commensurate with risks and administrative efforts Train & enable Branch Banking Teams to sell the Cash Management Products Ensure desired penetration of the product in the market by the relationship team by providing marketing support, visibility campaigns and brand presence Job Requirements: 8 -10 years"™ experience in managing CMS business Team handling experience of at least 2 years. Preferably an Engineer with a MBA. Must be market savvy, sales oriented with good networking skills Must be analytical and pro-active Must have excellent interpersonal skills Detail oriented and should be able to work with high accuracy even under pressure to meet tight deadlines Excellent communication, negotiation, and planning skills

About The Role Acquisition Manager KRAs To source customers for Current Account, Saving Account Products of the bank. Acquisition of HNI's only Acquire customer accounts like individuals, small businesses, trusts, associations, societies, corporate"™s. Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the Branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Contribute towards building CASA book size. Desired Candidate Profile Excellent communication skills. Should have some existing base of customer"™s Graduate/Post Graduate 1-2 years of experience Customer orientation High energy levels with a motive to succeed

Job Purpose : To ensure quality of customer service, gold collateral / asset quality & Process adherence, there by achieving growth the objectives of the organization. ( 1.Customer service - TAT for servicing a client, 2. Client retention to reduce attrition) Functional Responsibilities : To conduct valuation and verification of gold ornaments with respect to weight, purity & Detect spurious, low purity gold and frauds to mitigate the risk. Ensure that proper KYC and other prescribed documentation process is followed before and after the disbursement of loan Adhere the Policy, Process & other guidelines of the bank. Improve the existing process to overcome the probable risk. Maintaining the TAT in the timely disbursement of Gold loan. Retention of customers / portfolio by meaningful engagement time to time. Secure safe room operations, security measures, day to day working of branch. Follow up with the customer for timely interest collection, repayment and reduce NPA to zero. Compliance of internal audit matters. Close the issues pointed out in in audit with in the TAT. Cross Sell of other products / services of the bank. Maintain liaison with Gold loan department/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branch. Competencies required for role : (a) Customer Service (b) Communication (c) Result Orientation (d) Written skills (e) Ability to liaise with Govt Depts./Police. (f) Alertness (g) Planning and Implementation

Roles and Responsibilities In charge of the entire branch sales, operations and administration Responsible for revenue generation and profitability of the branch. Ensure branch achieve the targets, motivate and guide the team. New to branch customer acquisition, building the Asset under management of the branch, driving sales of debentures, insurance, tour and travel products. Key custodian, ensure quality clients are onboarded, control NPAs. Conduct marketing and GTM activities along with team to garner market share. Market scoping, understand the trends in the market and act accordingly. Desired Candidate Profile 5-7 years of experience in branch management or similar role in banking and Non-Banking industry. Strong knowledge of gold loan products and services offered by the company.Role & responsibilities Better knowledge in Investment & Insurance Products Branches : West Marredpally , Bowenpally , Malkajgiri , Shamshabad Send your resume to : Email id : hrehybd@iclfincorp.com. Whats up : 8589021118.

About The Role : Job TitleSales Manager Premium Banking, NCT LocationMumbai, India Role Description Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account. Your experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell / Transition Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book. Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure their share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM. Your skills and experience In-depth knowledge of Product and Policy Having Good Communication skill Having good negotiation skill Have and understood the market update and knowledge. Having awareness and information about the competition How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role : Job TitleSales Manager Premium Banking, NCT LocationAhmadabad, India Role Description Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account. Your experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell / Transition Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book. Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure their share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM. Your skills and experience In-depth knowledge of Product and Policy Having Good Communication skill Having good negotiation skill Have and understood the market update and knowledge. Having awareness and information about the competition How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role : In Scope of Position based Promotions (INTERNAL only) Job Title- Clearing and Settlement, NCT Location- Jaipur, India Role Description Clearing and Settlement is responsible for managing the end-to-end clearing and settlement process. This is to ensure smooth and timely market settlement of securities and cash transfers between the bank and its counterparty. Work includes Supporting interaction between internal and external stakeholders involved in the clearing and settlement process chain. Allocating assets to optimize the portfolio strategically. Ensuring adherence with market standards Clearing and settling through both primary and secondary markets and direct payments What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Job involves Settlement Activities on the Debt Markets To supervise the day-to-day deliverables of the process. Ensuring that all activities and exceptions are handled as per the market deadline and KPI benchmark standards. Escalations are done appropriately, as required by the process. The candidate will be required to handle multiple markets and diverse clients. Liaising with Domestic Agents, Middle offices, Traders, Counterparties, US, Frankfurt, London and other internal counterparts via mail and phone to ensure smooth settlements. Ensure adherence to all cut-off times and quality of processing as maintained in SLA. Monitor volume inflow and ensure sufficient resource and workflow allocation in a justifiable manner. Ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. To keep Team Manager informed of the exceptional occurrences, to enable appropriate action. Ensure that Desktop procedures are updated regularly to reflect current process flows. Assist DBOI, Pune in carrying out any special tasks or projects that may be required from time to time as assigned by Team Manager/AVP Assisting the team in decision making and taking and be the backup for the Team Manager Training new recruits - ensure they are fully knowledgeable about the process. Ability to analyze process for re-engineering opportunities. Strong analytical skills and ability to multitask. Daily / Weekly MI reporting Good communication and interpersonal skills Adherence to DB values Your skills and experience Education/ certification/ skills Commerce Graduate (minimum) Should have an understanding of Debt Markets workflow. Good command of spoken & written English Excellent Interpersonal Skills Time Management Skill and Stress Management Skill 0-2 years working experience in investment bank preferably in Fixed income A team player with good organizational skills Detail-oriented, proactive & be able to work under pressure. PC literate (Word, Excel macro) How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

In this Role you will be Responsible For The candidate is responsible to read and understand the process documents provided by the customer. Analyse the insurance request received from the customer and process as per standard operating procedures. Stay up to date on new policies, processes, and procedures impacting the Familiarize, navigate multiple client applications and capture the necessary information to process customer request. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. Associate need to report to work from office mandatory Requirements for this role include Candidate should have min 6months – 1year experience Display good analytical skills Should have basic insurance knowledge Possess excellent communication skills Should have typing speed with minimum 21WPM. Ready to work in complete Night Shift. Should be flexible & adopt to situations Should extend support to the team during crisis period Ready to relocate as per the business requirement. Should be confident, aggressive and result oriented Preferences- Ability to communicate (oral/written) effectively to exchange information with our client. Any Graduate with English as a compulsory subject Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

Role & responsibilities Job description About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Banks strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills Preferred candidate profile

What will you be doing? The Branch Head plans and directs all activities within a specified branch. They implement approved strategies and are responsible for the P&L results, achieving budgeted targets and executing business development programs within the branch. The Branch Head will report to the Regional Director, ensuring achievement of budgeted P & L, contributory margin and key operational KPIs. Implement KONE business strategies with the objective to: Create a Great place to work. Build loyal customers Achieve Faster than market growth Achieve Best financial development Become a Leader in sustainability Responsible for the safety of employees at work Implementation of new tools and development initiatives within the branch Planning and reporting regional / branch business, e.g. budget, 3Year Plan, monthly / weekly financial reporting etc. Ensuring the region is in full compliance with KONE business policies, processes, and methods. Maintaining good connections with other regional units, Branch Heads, and members of the unit management team. The key KONE face to customers and other stakeholders in the region/branch. Responsible for creating an environment of customer satisfaction and delight. May have active participation to FL management teamwork, communicating the needs of the region and implementing the decisions made in the regional management meeting. Lead, direct, evaluate and develop employee competences and motivation in branch in cooperation with RD and Unit HR.

Job Title: Zonal Operations Manager Job Summary: We are seeking a highly organized and adaptable Operations Manager to oversee and streamline the day-to-day operations of our central functions, including HR, Finance, Technology, Admin, and MIS. The ideal candidate will have a strong analytical mindset, excellent communication skills, and proficiency in data management tools such as Excel and Power BI. This role requires a proactive individual who can effectively **coordinate across departments, drive operational efficiency, and support strategic decision-making*. Key Responsibilities: - Oversee daily operations of HR, Finance, Technology, Admin, and MIS functions to ensure seamless execution. - Act as a central coordination point between departments to improve efficiency and cross-functional collaboration. - Analyze operational data, generate reports, and provide insights to drive informed decision-making. - Develop and maintain dashboards and reports in Excel, Power BI, and other relevant tools. - Work closely with leadership to identify process gaps and implement *process improvements. - Ensure adherence to policies, compliance, and operational best practices. - Assist in budget planning, resource allocation, and performance tracking across functions. - Support the technology team in implementing automation and digital transformation initiatives to improve operational efficiency. - Handle ad-hoc operational requirements, demonstrating flexibility and problem-solving skills. Required Qualifications - Education: MBA in Operations or a related field. Experience: - Minimum 5+ years in operations management, preferably handling multiple functions. Technical Skills: - Advanced Excel (Pivot tables, Macros, Data Analysis). - Experience with Power BI or other data visualization tools is an advantage. - Familiarity with ERP/HRMS/Finance software is preferred. - Communication & Coordination: Strong ability to liaise with multiple teams and drive execution. - Problem-Solving Mindset: Ability to handle multiple priorities and adapt to dynamic business needs. Preferred Skills: - Exposure to business process automation and technology-driven improvements. - Ability to work in a fast-paced, high-growth environment. - Strong analytical and decision-making skills.

To manage and retain the Existing customers Responsibilities (a) Conduct market research, including area mapping, to identify sales possibilities and evaluate customer needs. (b) Actively seek out new sales opportunities through cold calling, networking, social media, existing customers and leads provided by the Bank. Plan and carry out sales and marketing activities, in the assigned areas/ markets. (d) Plan and organize meeting with potential clients, evaluate their needs and achieve sales of products and services of the Bank. (e) Help branches to plan and conduct customer meets. (f) Participate in exhibitions and other local events on behalf of the Bank, in consultation and approval of reporting manager, with an objective of promoting the brand, product and services of the Bank. (g) Collaborate with team/ branches to achieve optimum results. (h) Identify and utilize opportunity for cross selling of other retail products and services of the Bank. (i) Ensure sales quality and sales target and retention of customers. (j) Seek and understand the Continuous / regular evaluation of products and services of competitors in own area and provide quality feedback to reporting manager with an aim to improve own products and services. (k) Recruit, train and coach Business Associates/ Agencies as directed by the Reporting Manager. Monitor and evaluate their performance. Eligibility & Perks Priority for experience sales & Marketing Responsible for self sourcing and attainment of business targets Two wheeler mandatory

KEY RESPONSIBILITIES Prepare and share periodic reports and MIS on branch performance with respective stakeholder. Manage and lead local operations team • Manage branch functioning as per laid down norms for Operations (Route planning, TATs etc.) • Ensure compliance and adherence to agreed SLAs with clients • Ensure that all route related resources are ready for route dispatch • Ensure adherence and implementation of standardized operating procedures • Coordinate with Network Planning team for suggesting route restructuring in case of added/deleted RGPs or to increase efficiency of route operation • Ensure prioritization and resolution of escalated FLM calls within TAT and receive minimal penalties • Monitor performance of the branch on a regular basis and take decisions in the interest of the branch's performance in consultation with management • Support internal and external auditors in audits and ensure that challenges discovered in audits are responded to addressed on timely basis • Ensure efficient management, adherence to vault related SOPs and security of vaults Customer ( Direct ownership) • Participate in customer review meeting (retail/MSP) on case to case basis with sales team on service delivery satisfaction, SLA fulfilment and unjustified penalties • Participate in meetings for potential business deal with Business Development team • Maintain good relationships with the clients in the branch • Provide effective solutions to issues in branch operation • Drive & encourages performance oriented culture in the branch towards achievement of strategic goals • Ensure security and safety of the branch and its personnel Team Management is must. MBA Candidates who have Experience in operations as well as Team Management can only Apply

About The Role Data scientist