Branch officer Director & HR ops

Role: Branch Office Director

Location: Coimbatore (remote)

Salary: 9-10 LPA

This role will ensure smooth day-to-day operations, improve processes, manage teams, meet SLAs, and support business growth.

Key Responsibilities

Oversee delivery, team operations, and internal workflows

Manage teams, resource planning, and productivity

Ensure SLA adherence, quality, and handle escalations

Strong people-management capabilities and demonstrated HR skills, as the role will involve supervising staff and coordinating daily operations.

Strong operational execution

Data-driven decision-making

Process improvement mindset

Experience

5–10 years professional background in the IT sector, preferably with experience in software development and/or web development.

Experience in publishing company is highly preferred.

Fluency in English (International exposure is preferred)

Bachelor’s / MBA preferred