Branch Manager ( Water Industry)

Role & responsibilities

• Responsible for achieving branch business targets.
• Allocate specific targets for Engineers (Sales & Services). Daily review with the team on their performance against targets set. Support team members in guiding and monitoring to achieve their booking, billing and collection targets.
• Work out contingency plan in the event of shortfalls (Ensure collection of payments and outstanding).
• FSR /Customer visit analysis.
• Involvement in commercial activity Pending order review / Monthly projections/Meet customers to expand business.
• Specific focus on collection of AR > 90 days through monthly targets.
• Implement Strategies & policies of the company across the region, time to time.
• Support Sales Team to implement their sales plan successfully direct, dealer and franchisee accounts.
• Allocate specific targets for CRO/SCOs.
• Give directions in signing of offers, ensure all branches are adhering commercial policy and margin guidelines; seek approval of Business Heads (BH) in the case of any deviations.
• Follow system to ensure expenses are linked with returns – booking and collections.
• Monitor weekly customer/date/engineer wise collection plan prepared by the field team and issue necessary guidelines / corrections.
• Ensure Branch is maximising advance payments.
• Follow policies set (travel, commercial, credit and margins) and in the case of deviations, reach out to business head for approval. Monitor movements and expenses of the team and link with expenses on a monthly basis, backed by supporting docs - DRS, Customer visit reports etc., Close monitoring of all operation expenses of all the branches.
• Ensure proper organizational discipline among all employees.

Identify and groom second line. Train & groom the Team- Identify training needs of the team and organize sessions.

Preferred candidate profile

Good Communication Skill, Presentable Personality, Having good Computer knowlege.