Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As the Branch Operations Manager, you will be responsible for overseeing the day-to-day operations of the branch, ensuring the smooth functioning of all departments such as loans, savings, and accounts. Your role will involve team leadership and development, where you will lead and motivate branch staff to enhance their skills and performance while fostering a positive and collaborative work environment. You will be driving sales and business development efforts to increase membership, loans, and deposit mobilization, ensuring the achievement of branch targets for loan disbursements, deposits, and other financial services. Additionally, you will be responsible for customer relationship management, ensuring high levels of customer satisfaction by providing excellent service and resolving customer issues promptly while building strong relationships with members and clients. Monitoring branch financial performance, including profit and loss, cost control, and budget management will be a key part of your role. You will report regularly on branch performance against targets and ensure compliance with all regulatory requirements and organizational policies, implementing risk management strategies to minimize potential losses and ensure the security and integrity of branch operations. Your responsibilities will also include preparing and submitting regular reports to senior management on branch performance, operational issues, and business development activities. You will represent the branch in the community, build local partnerships to increase brand awareness, and attract new members, implementing marketing strategies to promote the society's products and services. Managing the branch's physical and financial assets, including cash, documents, equipment, and records, will be crucial. You will ensure the proper handling and security of all assets and assist with audits, both internal and external, to ensure that all processes and transactions are accurately recorded and reported. This is a full-time position with benefits including Provident Fund. The work location is in person. If you are interested in this opportunity, please speak with the employer at +91 9606973558.,

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