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11 - 17 years
8 - 18 Lacs
Nagpur
Work from Office
Role : Branch Manager Experience : Min 11 years in Banking sector only and atleast 3 years of team handling experience Hiring Locations : Nagpur Responsibilities : Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk. Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales Key Customer Relationship Management & supervision of all High-Net-Worth customer programs Ensure all components of the branch sales model function as per design Complaints Handling Review Branch Operations reports Managing teller operations and vault Branch Merchandising & co-ordination with Marketing at product level Review vault register and Key Registers Review Suspense & Dummy accounts Ensure compliance with Banking rules, Regulations & Procedures Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff Adherence of sales process & Operational Checklist.
Posted 2 months ago
3 - 8 years
5 - 8 Lacs
Mumbai Suburbs, Mumbai
Work from Office
Job Name PA (Business Unit): Personal Banker - NRI Business Job Locations: North Mumbai - Borivali, Kandivali, Goregaon We have urgent opportunity of Personal Banker NRI Business North Mumbai Note: Candidates having 1+ years experience in NRI Banking need to apply. Job Purpose - To build and manage relationship with Classic program clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, Liability and Cash management products of the bank Job Responsibilities - HNW Portfolio Management Identify existing branch customers who meet Classic program criteria and flag them on the system to upgrade these customers under the program Acquire new customers who meet product criteria and flag them on the system Regularly interact with the customer to build relationships and understand the profile. Achieving MTD and YTD Revenue Targets Enhance the value/book size of the given portfolio Achieving Top Line targets for various products like LI, MF etc. Liability products CASA, FX, Quickremit etc Operations, Marketing & Processes Monitoring Inward Remittances , FCY Chq Realization Contact 15 unique customers daily for sales calls Update CRM with Purpose of Call, Discussion Happened, Outcome of call and next follow up date Update any Event Based Triggers (EBTs) Update any portfolio client related process like LTR and any other such system as informed from time to time Handling Service Request for program clients Ensure certification of documentation required for opening and maintaining customer accounts Follow all NR Desk related processes (like Day Plan, Fee Plan and any other that may be notified from time to time) Increase in market share Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the NRI Customer Product Penetration & contribution towards focused product Ensure that an optimal level of Income generating Product Group Holding (IPGH) is reached. Enhance client's CTG level and Ensure that the Customer Group profitability is achieved Customer Service Customer Services: Ensure quality customer service is delivered. All customer queries and complaints to be resolved the same day. Ensure the customer is informed about any regulatory or process change. Keep the customer updated on program features. Complaint Management: To ensure all queries and complaints are resolved within the bank specified TAT. Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification (NR Modules) Key Skills - Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required : Minimum banking experience in years - 3 years Exposure to NRI segment
Posted 2 months ago
5 - 10 years
7 - 15 Lacs
Jodhpur, Indore, Jaipur
Work from Office
Job purpose : To Carry out the audit of branches departments etc. Job Description : Carrying out audits of large branchesunits independently. Carrying out audits of departments having regional operations across multipleb business functions. Keep himself/herself updated on Regulatory guidelines in the area of audit. Sampling of data extracted from core system (as part of pre-Audit preparation) to cull-out exception. Ensuring complete coverage of scope of review. Carrying out audit as per audit checklist Standard Audit Procedures. Collation and finalization of draft audit report (including preparation of executive summary). Discussion of audit report with the auditee (BM/CH Unit Head andor other functionaries of the departments). Assigning of risks to audit observations and arriving at an indicative audit rating (for cases where the overall findings do not indicate serious or critical lapses/reports which are not downgraded). Submitting a complete report to reviewer for review. To carry out spot audits. Review of User Acceptance Test and submit the findings and recommendation to his/her supervisor. Recommend for change in processes (as and when warranted and identified during his/her course of Audit review). Audit response review and closure. Audit database updation.
Posted 2 months ago
3 - 8 years
3 - 8 Lacs
Kolkata
Work from Office
Job Purpose Is responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile & need of the customers. Acquiring family accounts and deepening the size of the relationship and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers. So that We become the primary banker for these Classic relationships and maximize the share of wallet of these customers. Job Responsibilities(JR) Actionable Sales Maintain Daily Sales Report CH 106 and CH 104 Calling o Structured bundled offering of Products and Services to the customer within the defined time line Ensure quality new acquisition on SA and CA for Resident/Non Resident o Walk Ins o Portfolio o Referrals Friends Associates Family members o Attrition control Includes persuading the customer to continue and if required renew FDs Deepen by cross selling sticky products like Demat, Bill Pay, Advisory. Ensure quality of relationship while flagging. Should be capable of maintaining eligibility Regular customer contact to establish needs of the customer and opportunities to cross-sell Monitor large amount movements and account closure from the deposit accounts and ensure that customer does not attrite Ensure that the marketing analytics list on possible attrite, is called and retained Penetration of Saving Accounts on non liability customers Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it Utilizing the sales resources (BDR/COEX) for optimal sales support Penetration of FD to unique customers Using Data-mine for cross-selling Sales of various Credit Cards o Activation o Pitch for enhancement of limits o Promote active usage of credit cards Ensure that the customer avails of add-on card for his family members Sales of Third Party Products to the customers o MF/Insurance/RBI Bonds o Ensure that requisite certifications are done (NISM V-A) Sales of Asset Products Disseminating product information Activation: To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated as per product definition at the end of the next month. All such accounts to maintain more than the required AMB Activation of LTD a/cs: To ensure that all LTD accounts are activated and remain in the same state month on month. o Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell. o Calling of customers who have not transacted and know the reasons. o Escalate to BM Product on any change in market situation threat from competition due to which customers have stopped operations. Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit o To ensure such customers are engaged and brought back to bank fold o To cross sell loan products with other banks for which such transfer may take place o To cross sell investments to such customers by which they will tend to maintain balances Calling on Large Value Attrition: o Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained o To impress upon customers to make us the primary bankers and ensure that all funds are retained. Enhancing customer wallet size o Ensuring that customers make us their primary bank Knowing about where all the customer is currently banking and moving him to our Bank Ensuring that customer scope is done and products targeted accordingly Sales to family members and associates (all network) Attrition control of customers o Includes persuading the customer to continue and if required renew FDs o Monitor large amount movements account closure from the deposit accounts and ensure that customer does not attrite o Ensure that the marketing analytics list on possible attrite, is called and retained Managing Classic Portfolio Manage the benchmark no. of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio By grouping them with their family members who already hold accounts with us By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us Ensure that optimal levels of Income generating Product Group Holding (IPH) is reached Ensure that within each customer group a minimum number of stipulated Income Generating products are sold Ensure that the Customer Group profitability is achieved Manage Band 1 and 2 customers and ensure that they are moved to Band 3 and above Enhance Values within each of the customer groups Online updation of CRMNext at every stage of customer contact on the portfolio Proactively raising the eligible customers to the classic portfolio within the prescribed product product programme Ensure that all classic customers within the portfolio are contacted Usage of APT and data in CRM for effective call planning and review with BH PBA(Pre call planning and post call review ) Detailed updation of interaction to be captured in CRM , Tasks/ leads to be created , profiler to be updated on same day of interaction. Achievementofincomeplansand otherbenchmarkswithinportfolio Ensure that income plans for the month and year are duly met across products Achieving of portfolio level benchmarks of and IPH Income product to be sold to each group of the portfolio in the year Ensure that the benchmark sales per month is met Usage of netbanking Mobile banking , Billpay , RDFD penetration benchmark to be met CEP to be met as per cycle All customers to have valid mobile and email address . Customerservices Ensure quality customer service is delivered Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs Ensure appropriate customer communication on closures & copy of that to be filed. Preventive complaint management Asking for feedback from customers, who may not be complaining Promoting all direct banking channels and ensuring that the customer is utilizing the same Check back on recent customers registered to DBC channel and give any specific help required Responsibility of opening the customer account within the TAT. Operations Ensure certification of documentation required for opening and maintaining customer accounts Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) Maintaining Tatkal kits as per laid down process As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process o Includes managing standing instructions Submission of daily e-schedule indicating the third party sales done Updation of CRM for the asset leads generated Updation of weed-out database on the portal Ensure KYC norms are adhered to at all points of time Ensure that 5-S norms are adhered to for individuals workstation Opening of accounts under smart account mode.
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Nagpur
Work from Office
JOB DESCRIPTION A Position Overview Position Title Key Account Manager Department Axis Bank -Branch Banking Level/ Band Executive Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations B Organizational Relationships Reports To Cluster Manager Supervises NA C Job Dimensions Geographic Area Covered Branches / Cluster Internal Stakeholders Training Branch Operations Distribution Operations External Channel Partner D Key Result Areas Organization Process Key Contributions Sales Drive wallet Share in the allocated bank branches with focus product mix. Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for designated branches Working jointly with the Branch Manager Bank specified persons on Business Implementation plan Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced Tapping the right database of the branch and ensure authentic documentation Build relationship with the Bank Sales/ operations team and ensure the business targets and Productivity targets of the allocated branches are met effectively Prospect and meet customers within and outside the Branch as when required To develop, agree and implement short term and long term plans to achieve sales targets To achieve branch RM activation targets Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos. Seek commitment from the partner towards achievement of business objective Relationship Management Managing the relationship between internal team and channel partner so as to Foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Provide all possible support to the channel partner as a face of parent company Effectively execute all Marketing activities as per Partners requirement Ensuring timely issuance of policies with resolving all pending etc. Adhere to the customer touch-point engagement in order to service his portfolio of customers To maintain the desired persistency ratio Prompt post-sales service with respect to all domains Strategize and interact closely with the RM on business plan execution Ensure Compliance Ensure compliance to internal sales process other compliance standards Should be process product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team MIS Adhering to the Training Road map. Providing timely reports to the Supervisor as per the requirement. Adhering to the TALIC code of conduct. E Skills Required Technical Product/Subject matter expertise Business perspective planning Finance / Insurance industry awareness Self management Problem solving skills Peer level co-ordination and influencing skills Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising/Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills Language Skills English, Local language F Incumbent Characteristics Essential Desired Qualification Graduate Post Graduate Experience 1 - 3 years in Sales (Insurance / Financial Service Background) Age Below or 30 years
Posted 2 months ago
3 - 6 years
35 - 40 Lacs
Mumbai
Work from Office
Job Description Job Title Private Banking Advisor, AVP Location Mumbai, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new client. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 3 - 6 Years in relevant field. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information https / / www.db.com / company / company.htm
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Chennai, Madurai, Coimbatore
Work from Office
Exciting Career Opportunities! We are hiring for multiple roles across Tamil Nadu. If you have the experience and expertise, apply now and take the next step in your career! 1. Personal Banker Location: Across Tamil Nadu Experience: 0-7 years (Freshers & Experienced Candidates Preferred) Key Responsibilities: Acquire and manage high-value customers. Cross-sell financial products (TPP, Fixed Deposits, Term Deposits, Loans, etc.). Ensure compliance with KYC, AML, and audit norms. Drive digital activation and customer engagement. Handle service requests and manage branch operations. 2. Business Development Officer (BDO) Location: Across Tamil Nadu Experience: 0-7 years (Freshers & Experienced Candidates Preferred) Key Responsibilities: Acquire new Current & Savings Account (CASA) customers. Conduct market research, networking, and direct outreach. Cross-sell financial products (loans, investments, insurance). Ensure smooth account opening and compliance with regulations. Achieve sales targets and maintain customer engagement. 3. Premium Acquisition Manager (PAM) Location: Across Tamil Nadu Experience: 0-7 years (Freshers & Experienced Candidates Preferred) Key Responsibilities: Identify and acquire HNI/Affluent customers for CASA and Deposits. Conduct financial needs analysis and offer tailored solutions. Cross-sell investment and loan products. Ensure adherence to compliance norms. Generate leads through marketing, networking, and referrals. 4. Relationship Officer (CA) Location: Across Tamil Nadu Experience: 0-7 years (Freshers & Experienced Candidates Preferred) Key Responsibilities: Build and manage liability relationships (Current Accounts, Deposits, HNI Clients). Conduct customer outreach and generate leads. Explain product features and ensure a smooth account opening process. Achieve CASA and deposit targets. Maintain customer relationships and cross-sell financial products. 5. Gold Loan Relationship Officer Location: Across Tamil Nadu Experience: 0-7 years (Freshers & Experienced Candidates Preferred) Key Responsibilities: Acquire new Gold Loan customers through market outreach. Ensure accurate loan processing and compliance with KYC norms. Cross-sell branch financial products. Maintain strong customer engagement and service support. Generate leads through promotional activities. 6. Business Development Manager (BDM) Location: Across Tamil Nadu Experience: 0-7 years (Freshers & Experienced Candidates Preferred) Key Responsibilities: Lead and manage a team to drive CASA sales and achieve targets. Identify new-to-market customers through prospecting. Cross-sell financial products (TPP, RTD, loans, etc.). Ensure compliance with financial regulations. Train and develop a high-performing sales team. Who Can Apply? Qualification: Any Graduate (Banking, Sales, or Finance background preferred) Any Post Graduate Experience: 1-6 years (Freshers can apply for entry-level roles) Preferred Industry: Banking, Insurance, Credit Cards, Telecom, Retail Sales, Pharma, FMCG Why Join Us? Opportunity to work with a leading financial institution Attractive Salary + Incentives Career Growth & Promotions Training & Skill Development Programs Dynamic & Rewarding Work Environment Apply Now! Send your CV to jackson.j@skillactz.com or call +91 95443 16657 for more details.
Posted 2 months ago
5 - 10 years
4 - 9 Lacs
Dhamtari, Rajnandgaon, Raipur
Work from Office
Hiring || Branch Sales Manager (Retail Branch Banking) Chhattisgarh. Profile -Branch Sales Manager Experience -Min 5 year to max Job Description - Acquisition and Value Build Up Portfolio Management Product and Market Penetration Customer Engagement Product Customization Operations Job Location - Ganjpara-Durg Pandri-Raipur Rajnandgaon 2 Naharpara Gauri Shankar Chowk Raigarh Niharika MAHASAMUND, CG DHAMTARI - CHHATTISGARH Akaltara Dumartarai Avanti Vihar Kharsia CTC -As per industry norms (Please mention location name in subject line )
Posted 2 months ago
5 - 10 years
8 - 12 Lacs
Mumbai
Work from Office
Job Description Job Title Business Banking Manager, Associate Location Mumbai, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the existing trade account portfolio. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Business Clients Credit is responsible for advising/supporting business clients with complex credit financing needs, in line with all applicable regulatory requirements. Work includes Advising on credit-related client solutions and assessing loans from an income and risk perspective, within the existing credit processes Be responsible for preparing credit submissions for approval, and the independent application for credit authority or approvals, whilst also monitoring credit exposures and/or any credit material deterioration over the life cycle of the client relationship Identifying business clients credit needs and proposing suitable products, services and/or solutions Supporting efforts to gain new business and grow earnings potential from existing clients, e. g. at client conferences Advising and guiding teams in the development of bespoke products/solutions/platforms Working with functional and cross-functional colleagues to ensure that products/solutions/platforms meet the needs of the bank/clients. May also participate in the negotiation and execution of mandated transactions with clients Optimal utilisation of resources, and compliance with defined performance targets keeping in line with relevant internal guidelines/controls and regulatory requirements Maintaining and growing business contacts and leads in the lending business Compliance with internal and credit-related regulations, e. g. , QS audit results, KWG 18 etc. Implementing regulatory KYC requirements, and maintaining compliance with other applicable regulatory requirements and guidelines Your skills and experience The candidate should have experience in servicing or sourcing clients The candidate should have liabilities experience for sourcing Capital accounts (FDI / ODI / ECB) Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 5 - 10 Years in relevant field. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information https//www. db. com/company/company. htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Posted 2 months ago
5 - 10 years
8 - 12 Lacs
Chennai
Work from Office
Job Description Job Title Business Banking Manager, Associate Location Chennai, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the existing trade account portfolio. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Business Clients Credit is responsible for advising/supporting business clients with complex credit financing needs, in line with all applicable regulatory requirements. Work includes Advising on credit-related client solutions and assessing loans from an income and risk perspective, within the existing credit processes Be responsible for preparing credit submissions for approval, and the independent application for credit authority or approvals, whilst also monitoring credit exposures and/or any credit material deterioration over the life cycle of the client relationship Identifying business clients credit needs and proposing suitable products, services and/or solutions Supporting efforts to gain new business and grow earnings potential from existing clients, e. g. at client conferences Advising and guiding teams in the development of bespoke products/solutions/platforms Working with functional and cross-functional colleagues to ensure that products/solutions/platforms meet the needs of the bank/clients. May also participate in the negotiation and execution of mandated transactions with clients Optimal utilisation of resources, and compliance with defined performance targets keeping in line with relevant internal guidelines/controls and regulatory requirements Maintaining and growing business contacts and leads in the lending business Compliance with internal and credit-related regulations, e. g. , QS audit results, KWG 18 etc. Implementing regulatory KYC requirements, and maintaining compliance with other applicable regulatory requirements and guidelines Your skills and experience The candidate should have experience in servicing or sourcing clients The candidate should have liabilities experience for sourcing Capital accounts (FDI / ODI / ECB) Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 5 - 10 Years in relevant field. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information https//www. db. com/company/company. htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Posted 2 months ago
5 - 10 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Description Job Title Business Banking Manager, Associate Location Bangalore, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the existing trade account portfolio. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Business Clients Credit is responsible for advising/supporting business clients with complex credit financing needs, in line with all applicable regulatory requirements. Work includes Advising on credit-related client solutions and assessing loans from an income and risk perspective, within the existing credit processes Be responsible for preparing credit submissions for approval, and the independent application for credit authority or approvals, whilst also monitoring credit exposures and/or any credit material deterioration over the life cycle of the client relationship Identifying business clients credit needs and proposing suitable products, services and/or solutions Supporting efforts to gain new business and grow earnings potential from existing clients, e. g. at client conferences Advising and guiding teams in the development of bespoke products/solutions/platforms Working with functional and cross-functional colleagues to ensure that products/solutions/platforms meet the needs of the bank/clients. May also participate in the negotiation and execution of mandated transactions with clients Optimal utilisation of resources, and compliance with defined performance targets keeping in line with relevant internal guidelines/controls and regulatory requirements Maintaining and growing business contacts and leads in the lending business Compliance with internal and credit-related regulations, e. g. , QS audit results, KWG 18 etc. Implementing regulatory KYC requirements, and maintaining compliance with other applicable regulatory requirements and guidelines Your skills and experience The candidate should have experience in servicing or sourcing clients The candidate should have liabilities experience for sourcing Capital accounts (FDI / ODI / ECB) Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 5 - 10 Years in relevant field. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information https//www. db. com/company/company. htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Posted 2 months ago
3 - 8 years
5 - 8 Lacs
Bengaluru
Work from Office
We have urgent opportunity of Personal Banker NRI Business Bangalore Note: Candidates having 1+ years experience in NRI Banking need to apply. Business Unit (PA) : NRI Business Team : NRI Sales Reports to (job) : Regional Head PB Head Job Fn : Sales Role Type: Individual Contributor Job Purpose To build and manage relationship with Classic program clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, Liability and Cash management products of the bank Job Responsibilities Actionables HNW Portfolio Management Identify existing branch customers who meet Classic program criteria and flag them on the system to upgrade these customers under the program Acquire new customers who meet product criteria and flag them on the system Regularly interact with the customer to build relationships and understand the profile. Achieving MTD and YTD Revenue Targets Enhance the value/book size of the given portfolio Achieving Top Line targets for various products like LI, MF etc. Liability products CASA, FX, Quickremit etc Operations, Marketing & Processes Monitoring Inward Remittances , FCY Chq Realization Contact 15 unique customers daily for sales calls Update CRM with Purpose of Call, Discussion Happened, Outcome of call and next follow up date Update any Event Based Triggers (EBTs) Update any portfolio client related process like LTR and any other such system as informed from time to time Handling Service Request for program clients Ensure certification of documentation required for opening and maintaining customer accounts Follow all NR Desk related processes (like Day Plan, Fee Plan and any other that may be notified from time to time) Increase in market share Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the NRI Customer Product Penetration & contribution towards focused product Ensure that an optimal level of Income generating Product Group Holding (IPGH) is reached. Enhance client's CTG level and Ensure that the Customer Group profitability is achieved Customer Service Customer Services: Ensure quality customer service is delivered. All customer queries and complaints to be resolved the same day. Ensure the customer is informed about any regulatory or process change. Keep the customer updated on program features. Complaint Management: To ensure all queries and complaints are resolved within the bank specified TAT. Educational Qualifications Key Skills (examples listed below) Graduation: Post-Graduation: Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification (NR Modules) Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required : Minimum experience in years - 2 years Exposure to NRI segment (preferred) Major Stakeholders Customers Branch Banking Team Operations NR Product Team Treasury HLIC Insurance CAM MF Fund houses personnel HSL .
Posted 2 months ago
3 - 8 years
5 - 8 Lacs
Asansol
Work from Office
Job Purpose To build and manage relationship with Classic program clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, Liability and Cash management products of the bank Job Responsibilities Actionables HNW Portfolio Management Identify existing branch customers who meet Classic program criteria and flag them on the system to upgrade these customers under the program Acquire new customers who meet product criteria and flag them on the system Regularly interact with the customer to build relationships and understand the profile. Achieving MTD and YTD Revenue Targets Enhance the value/book size of the given portfolio Achieving Top Line targets for various products like LI, MF etc. Liability products CASA, FX, Quickremit etc Operations, Marketing & Processes Monitoring Inward Remittances , FCY Chq Realization Contact 15 unique customers daily for sales calls Update CRM with Purpose of Call, Discussion Happened, Outcome of call and next follow up date Update any Event Based Triggers (EBTs) Update any portfolio client related process like LTR and any other such system as informed from time to time Handling Service Request for program clients Ensure certification of documentation required for opening and maintaining customer accounts Follow all NR Desk related processes (like Day Plan, Fee Plan and any other that may be notified from time to time) Increase in market share Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the NRI Customer Product Penetration & contribution towards focused product Ensure that an optimal level of Income generating Product Group Holding (IPGH) is reached. Enhance client's CTG level and Ensure that the Customer Group profitability is achieved Customer Service Customer Services: Ensure quality customer service is delivered. All customer queries and complaints to be resolved the same day. Ensure the customer is informed about any regulatory or process change. Keep the customer updated on program features. Complaint Management: To ensure all queries and complaints are resolved within the bank specified TAT. Educational Qualifications Key Skills (examples listed below) Graduation: Post-Graduation: Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification (NR Modules) Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required : Minimum experience in years - 2 years Exposure to NRI segment (preferred) Major Stakeholders Customers Branch Banking Team Operations NR Product Team Treasury HLIC Insurance CAM MF Fund houses personnel HSL
Posted 2 months ago
3 - 8 years
5 - 8 Lacs
Bengaluru
Work from Office
Job Purpose To build and manage relationship with Classic program clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, Liability and Cash management products of the bank Job Responsibilities Actionables HNW Portfolio Management Identify existing branch customers who meet Classic program criteria and flag them on the system to upgrade these customers under the program Acquire new customers who meet product criteria and flag them on the system Regularly interact with the customer to build relationships and understand the profile. Achieving MTD and YTD Revenue Targets Enhance the value/book size of the given portfolio Achieving Top Line targets for various products like LI, MF etc. Liability products CASA, FX, Quickremit etc Operations, Marketing & Processes Monitoring Inward Remittances , FCY Chq Realization Contact 15 unique customers daily for sales calls Update CRM with Purpose of Call, Discussion Happened, Outcome of call and next follow up date Update any Event Based Triggers (EBTs) Update any portfolio client related process like LTR and any other such system as informed from time to time Handling Service Request for program clients Ensure certification of documentation required for opening and maintaining customer accounts Follow all NR Desk related processes (like Day Plan, Fee Plan and any other that may be notified from time to time) Increase in market share Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the NRI Customer Product Penetration & contribution towards focused product Ensure that an optimal level of Income generating Product Group Holding (IPGH) is reached. Enhance client's CTG level and Ensure that the Customer Group profitability is achieved Customer Service Customer Services: Ensure quality customer service is delivered. All customer queries and complaints to be resolved the same day. Ensure the customer is informed about any regulatory or process change. Keep the customer updated on program features. Complaint Management: To ensure all queries and complaints are resolved within the bank specified TAT. Educational Qualifications Key Skills (examples listed below) Graduation: Post-Graduation: Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification (NR Modules) Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required : Minimum experience in years - 2 years Exposure to NRI segment (preferred) Major Stakeholders Customers Branch Banking Team Operations NR Product Team Treasury HLIC Insurance CAM MF Fund houses personnel HSL
Posted 2 months ago
1 - 6 years
3 - 8 Lacs
Kolkata
Work from Office
Role & responsibilities Customer Care Executive [CCE] Teller Personal Banker Classic Preferred Relationship Manager Preferred candidate profile HNI Client handling, Portfolio Management, Cash-handling [for CCEs] Candidates with banking background will be be preferred. NISM, AMFI, IRDA certification preferred [for PB Classic & PRM] Perks and benefits Best in the class incentive structure for sales resources.
Posted 2 months ago
0 - 1 years
0 - 1 Lacs
Guwahati, Jamshedpur, Kolkata
Work from Office
We are looking for candidates who are willing to work as intern in branch banking Directly working and mentored under the Branch head. Learning various facets of the banking industry , and customer handlingpeople management Understanding the needs of the walk in customers and recommending banking products to them. This internship will be unpaid.
Posted 3 months ago
0 - 4 years
2 - 4 Lacs
Faridabad, Rewari, Dehradun
Work from Office
1.Banking Knowledge preferably 2.Back office work 3.Good Communication skills and Pleasant Personality 4.Bank Pay Roll Job 5.No sales profile or target type job 6.Handsome salary and perks 7.Fresher or exprience can apply fix sallary sitting job
Posted 3 months ago
0 - 4 years
2 - 4 Lacs
Kashipur, Ghaziabad, Haldwani
Work from Office
Assistant Relationship Manager -Maintains a loan and credit card portfolio that includes gathering relevant financial data and maintaining customer relationships. Responsible for New Business Development activities, dealing with large...
Posted 3 months ago
3 - 8 years
5 - 8 Lacs
East Godavari, West Godavari, Guntur
Work from Office
Roles and Responsibilities Manage relationships with high net worth individuals (HNIs) and corporate clients to acquire new customers and expand existing ones. Identify cross-selling opportunities for third-party products such as insurance, mutual funds, etc. through portfolio management. Develop strategies to increase sales revenue from current accounts, saving accounts, and other retail liabilities. Handle HNI client handling at the branch level by providing exceptional service and resolving issues promptly. Collaborate with internal teams to achieve business targets set by the organization. Desired Candidate Profile 3-8 years of experience in branch banking or related field. Strong understanding of CASA sales, cross selling, HNI acquisition, HNI client handling, portfolio management, retail branch banking, retail liabilities, and third party product sales. Excellent communication skills with ability to build strong relationships with clients.
Posted 3 months ago
5 - 7 years
5 - 8 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
The Sales Manager - CASA will lead efforts to drive sales of Current and Savings Accounts (CASA) for the bank. The role includes setting sales targets, developing strategies to acquire new clients, and managing the CASA sales team. The Sales Manager will also be responsible for maintaining high levels of customer satisfaction and ensuring that the branch meets its CASA growth targets. Strong sales and leadership skills are crucial for success in this role. Kshitija Hatalkar (HR) - Please call on this number 9359019039 & share resume on kshitija.ghadi@indusind.com
Posted 3 months ago
4 - 9 years
9 - 16 Lacs
Gurgaon
Work from Office
Designation : Sales Manager (Team Manager) - priority Client Acquisition Team Responsibilities: Meet the business objectives initiated for the respective country Affluent business Hire & manage a team (4-5 BDMs) that focuses on acquisition of Affluent NTB clients Deepen client relationship and maximize penetration through focused need-based selling (TPP) Deliver budgeted team sales target and increase sales productivity Achieve multi-product selling or bundles around anchor product Arrange / create sales activities Build and manage relationship with internal stakeholders Regular trainings to frontline for changes in the process / policies Ensure that controls laid by management on sourcing are adhered to, as per policy / program guidelines Ensure proper Quality Checks are done on all customer documents and applications. Job Description: Must be a Graduate. Postgraduates will be preferred Relevant Affluent (SA) NTB acquisition experience, onboarding processes, and cross sell products knowledge is must Strong communication skills Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit. Thorough Knowledge of MS Office, Excel Team handling experience will be added advantage Experience in Retail Liabilities, more into Saving account Acquisition
Posted 3 months ago
2 - 4 years
7 - 7 Lacs
Bengaluru
Work from Office
Role & responsibilities 1. Branch Operations Management: Oversee all daily branch operations, including cash management, customer service, and account transactions. Ensure that all operational processes and systems are running efficiently, accurately, and within the bank's policies and guidelines. Monitor and improve service delivery to customers by ensuring high standards of customer service. Supervise the functioning of various departments, including tellers, customer service officers, and support staff. 2. Compliance and Risk Management: Ensure that all activities within the branch are compliant with internal policies and legal/regulatory requirements (e.g., KYC, AML). Identify and mitigate risks related to branch operations, ensuring adherence to security protocols. Implement and monitor internal controls to prevent fraud, theft, and errors. 3. Staff Management: Supervise, mentor, and train branch staff, ensuring they are well-equipped to perform their tasks effectively. Assign tasks and responsibilities to different team members based on workload and branch needs. Conduct performance evaluations, provide feedback, and implement corrective actions where necessary. Ensure the team provides excellent customer service and resolves issues promptly. 4. Financial Management: Ensure accurate and timely processing of financial transactions, including cash handling and reconciliation. Oversee the branchs cash flow management to ensure adequate cash availability and minimize excess cash. Prepare and submit reports on branch performance, including transaction volumes, operational costs, and other key performance indicators (KPIs). 5. Customer Relationship Management: Act as a point of escalation for any complex customer complaints or concerns. Promote and maintain strong relationships with clients and potential customers to drive business growth. Ensure the branch provides exceptional customer service by addressing issues promptly and efficiently. 6. Sales and Business Development: Collaborate with the branch sales team to achieve business targets, such as opening new accounts, cross-selling bank products, and services. Identify opportunities for business growth within the branch's territory. Monitor and support sales efforts to ensure goals are met and customer satisfaction is maintained. 7. Branch Administration: Ensure that the branch is properly equipped with necessary materials, resources, and technology for daily operations. Manage branch inventory, including forms, equipment, and supplies. Ensure that the branch maintains a clean and organized environment, with a focus on security and operational efficiency. 8. Reporting and Communication: Prepare and submit reports on branch activities, including financial performance, operational issues, and customer service metrics. Communicate regularly with senior management regarding branch performance and operational concerns. Implement and ensure effective communication of new policies, processes, and changes from the bank's head office to the branch staff. 9. Strategic Planning: Develop and implement operational strategies to achieve branch goals, improve customer satisfaction, and meet revenue targets. Support the implementation of new banking products or services at the branch level. 10. Technology Integration: Oversee the effective use of banking technology, ensuring systems are operating correctly and efficiently. Address any technical issues that may affect branch operations. Preferred candidate profile 1. Branch Operations Management 2. Compliance and Risk Management 3. Staff Management 4. Financial Management 5. Customer Relationship Management 6. Sales and Business Development 7. Branch Administration 8. Reporting and Communication 9. Strategic Planning 10. Technology Integration
Posted 3 months ago
3 - 8 years
6 - 10 Lacs
Rajahmundry, Kakinada, Vijayawada
Work from Office
Dear Candidate, We have an urgent opening with one of the leading banks as a Relationship Manager across AP & Telangana. Locations : Warangal, Vijayawada, Guntur, Tenali, Ongole, Kakinada, Rajahmundry, Chirala, Anakapalle, Vizianagaram. Visakhapatnam : NRI RM only. we need a candidate who have minimum 3 years work experience with Banking industry (Casa Sales). Interested candidates can share their UPDATED CV to janaki.lakshmi@upgrad.com or call to 7330730526. Regards Janaki Sr. Recruitment Specialist. upGrad Rekrut
Posted 3 months ago
5 - 10 years
8 - 14 Lacs
Kozhikode, Kochi, Tirur
Work from Office
Ability to manage a team Strong leadership skills Good analytical skills Good presentation and communication skills Strong target & deadline orientation Third party management skills Project management skills Good exposure and knowledge of full suite of products offered by Consumer Bank (CASA, FD, Insurance, Investments) Good degree of familiarity with Branch Operations/processes Service orientation Fully responsible for Branch P & L revenue & cost Sales generation CASA & Third Party Wealth Products Responsible for Branch Banking & HNI segment. Customer Service Delivery & Operations management to be key deliverables. - Sales Management - Service Management - Transaction Management - Brand Management - Audit & Compliance
Posted 3 months ago
1 - 6 years
2 - 6 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
- Managing the life insurance sales through assigned Bank Branches. - Handling a team of on-roll managers. - Coordinating between Bank and company from Lead generation to policy conversion. Required Candidate profile Perks and Benefits • Unlimited Incentives for sales • 6 days working,1 Roster off Note • Need Min. 1 year of BFSI sales experience. For better reach you can share your CV @ Karan | 7861004785.
Posted 3 months ago
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Branch banking jobs in India offer a wide range of opportunities for job seekers in the financial sector. With the growth of the banking industry in the country, there is a constant demand for skilled professionals to work in branch operations, customer service, sales, and more. If you are considering a career in branch banking, here is an overview of the job market in India to help you navigate your job search.
These cities are known for their thriving banking sectors and offer numerous job opportunities for branch banking professionals.
The average salary range for branch banking professionals in India varies based on experience and location. Entry-level positions such as Customer Service Representatives or Relationship Managers can expect to earn between INR 3-5 lakhs per annum, while experienced Branch Managers or Regional Heads can earn upwards of INR 10-15 lakhs per annum.
In branch banking, a typical career path may include roles such as Customer Service Representative, Relationship Manager, Assistant Branch Manager, Branch Manager, and Regional Head. Advancement in this field often depends on performance, experience, and additional qualifications such as an MBA or certifications in banking.
In addition to knowledge of banking operations and customer service, branch banking professionals are often expected to have skills in sales, relationship management, financial analysis, and compliance. Strong communication skills, problem-solving abilities, and a customer-centric approach are also highly valued in this field.
As you explore job opportunities in branch banking in India, remember to showcase your skills, experience, and passion for the industry during interviews. By preparing thoroughly and applying confidently, you can set yourself on a path to a successful career in branch banking. Good luck with your job search!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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