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NIIT Foundation
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BPO Trainer

BPO Trainer

NIIT Foundation

1 years

|

3 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

Apply

Skills Required

training service communication simulations learning

Work Mode

On-site

Job Type

Full Time

Job Description

Deliver engaging and effective training sessions focused on BPO/customer service skills
Train students in communication, soft skills, voice & accent, and domain-specific knowledge
Use role-plays, mock calls, and simulations to create real-world scenarios
Track learner progress and provide constructive feedback
Prepare session plans, assessments, and training aids
Conduct pre and post training assessments to measure learning outcomes
Collaborate with placement teams to align training with industry expectations
Motivate students and build their confidence for job interviews

Job Type: Full-time

Pay: ₹26,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund

Schedule:

Day shift

Experience:

Training: 1 year (Required)
BPO: 1 year (Required)

Language:

English (Preferred)

Work Location: In person

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