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For Employers

BPO Telecaller

Creative Future Consulenza

0 - 31 years

0 - 1 Lacs

mohali

Posted:1 day ago| Platform: Apna logo

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Skills Required

crm support

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: We are seeking enthusiastic and results-driven BPO Telecallers to join our dynamic team. The ideal candidate will be responsible for handling outbound/inbound calls, providing information about products or services, resolving queries, and maintaining strong customer relationships. Key Responsibilities: Make outbound calls to potential customers or clients. Handle inbound queries professionally and efficiently. Explain company products, services, and offers clearly to customers. Maintain accurate records of conversations and follow-ups in the CRM system. Achieve daily/weekly/monthly targets set by the team leader. Build and maintain positive relationships with customers. Handle customer objections and provide effective solutions. Coordinate with the sales/counsellor team for lead conversion.

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BPO Telecaller