BPO Nonvoice (Chat) Support

International Customer Support Executive – Voice & Non-Voice Process (Jaipur | Work from Office)

Company Overview:

Join a leading international BPO in Jaipur providing world-class support to global clients across the US, UK, and Australia. We’re looking for ambitious, fluent English-speaking professionals who are ready to grow their careers in a fast-paced, international work culture.

Job Location:

Jaipur, Rajasthan (Work from Office)
Candidates from anywhere in India are encouraged to apply.
Relocation bonus and 14-day hotel stay provided by the company.

Role Overview:

As a Customer Support Executive, you will interact with international customers via voice and non-voice channels (calls, chat, email) to resolve queries, deliver exceptional service, and maintain customer satisfaction.

Responsibilities:

• Manage incoming and outgoing customer interactions through calls, chat, and email.
• Deliver accurate, professional, and timely responses to customer inquiries.
• Handle escalations efficiently while maintaining a positive customer experience.
• Update internal systems and maintain accurate customer data.
• Collaborate with team members and supervisors to meet KPIs and service goals.

Candidate Profile:

• Undergraduates and Graduates can apply.
• Freshers and experienced professionals both are welcome.
• Must have excellent spoken and written English communication skills.
• Flexible to work in rotational shifts and comfortable with an office-based role in Jaipur.
• Candidates from PAN India who are open to relocating are highly preferred.

Salary & Perks:

• Salary Range: ₹27,000 – ₹35,000 per month (based on experience and communication skills).
• Relocation Support: One-time relocation bonus + free hotel accommodation for 14 days.
• Additional Benefits:
• Performance incentives & attendance bonuses
• Paid training with professional development programs
• Growth opportunities into senior international processes or leadership roles

Why Work With Us:

• Opportunity to work with top international clients and develop global communication skills.
• Employee-first culture with transparent growth and reward structure.
• Supportive team environment and continuous learning opportunities.
• High job stability with long-term career potential in customer experience management.

Interview Process:

• HR Screening (Telephonic / Video)
• Final Client / Process Round
• Welcome Letter Issued Within 48 Hours

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Job Types: Full-time, Permanent

Pay: ₹27,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Language:

• English (Required)

Work Location: In person