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Spes Manning Solutions LLP
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BPO Hiring For //VOICE, CHAT AND Blended// Process

BPO Hiring For //VOICE, CHAT AND Blended// Process

Spes Manning Solutions LLP

0 - 4 years

|

3 - 6 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

international bpo blended process us process fluent english international call center international process international chat process semi technical process international voice process uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

BPO Hiring For //VOICE, CHAT AND Blended// Process - Job Description
Position: International Client Support Executive (Voice/Chat/Blended)

Location:

Note:

Key Responsibilities:

Client Interaction:
Provide assistance to UK and US customers via chat, voice, and email, ensuring effective communication.
Problem Resolution:
Resolve customer issues with patience, empathy, and timely solutions, handling both simple and complex cases.
Communication Skills:
Deliver clear and professional responses, adjusting tone and style based on the communication channel and customer preferences.
Follow-Up:
Proactively follow up with customers to ensure full issue resolution and satisfaction.

Eligibility Criteria:

Experience:
Freshers or candidates with up to 1 year of experience in International Voice and Chat Process.
Education:
Graduates or undergraduates with strong English language skills.
Work Schedule:
Ability to work flexible shifts (5 days working, 2 days off).

How to Apply:

To apply for this position, please submit your CV as per the company's application process.

Immediate Joining

Note:

Referral:

Refer your friends for this opportunity! If you or someone you know is interested, please reach out as per the application process.

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Spes Manning Solutions LLP

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