BPO For Banking Process In Mohali

As a Phone Banking Officer in Mohali, you will be the voice of the bank, handling customer inquiries and providing support over the phone. Key Responsibilities: - Handle inbound and outbound calls, addressing customer inquiries and resolving issues promptly. - Provide information on banking products and services, assisting customers in making informed decisions. - Identify and promote relevant banking products to customers, contributing to enhancing their banking experience. Qualifications: - Graduation in any discipline. - Excellent verbal communication skills in English and Hindi. - Prior experience in customer service or call center roles is a plus. Joining our team offers you: - Competitive salary with performance-based incentives. - Comprehensive training and career development opportunities. - Supportive work environment fostering growth and teamwork. Please note that the job is full-time with a morning shift schedule. The ability to commute or relocate to Mohali, Punjab, is required. Preferred experience includes 1 year in sales. The work location is in person.,