BPO Customer Support

1 years

3 - 4 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring enthusiastic and customer-focused individuals for the role of International Customer Support Executive in our Jaipur office. The role includes both Voice and Non-Voice processes, catering to global customers. If you have excellent communication skills in English, a customer-centric approach, and the ability to handle queries efficiently, this is a perfect opportunity for you!

Key Responsibilities:

  • Handle customer queries via voice calls, emails, or chat for international clients
  • Deliver exceptional customer service and resolve issues promptly and professionally
  • Follow communication procedures, guidelines, and policies

Required Skills & Qualifications:

  • Excellent verbal and written communication skills in English
  • Ability to handle international customers with professionalism and empathy
  • Good listening, problem-solving, and analytical skills
  • Basic computer proficiency and ability to multitask
  • Willingness to work from the office in Jaipur
  • Ready to work in rotational shifts (including night shifts)

Who Can Apply:

  • Undergraduates and Graduates from any stream
  • Candidates from PAN India
  • Freshers with excellent English communication skills are encouraged to apply
  • Immediate joiners preferred

Perks & Benefits:

  • Attractive salary of ₹27,000 – ₹35,000 per month
  • Relocation Bonus for outstation candidates
  • 14 Days of Hotel Accommodation provided upon relocation
  • Growth opportunities and skill development
  • Supportive and inclusive work environment

Job Types: Full-time, Permanent, Fresher

Pay: ₹27,000.00 - ₹35,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

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