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1.0 - 2.0 years
2 - 3 Lacs
Surat
Work from Office
Responsibilities: * Prepare financial reports using QuickBooks/Tally * Ensure compliance with accounting standards & tax laws * Manage accounts payable/receivable cycle * Maintain accurate records & perform regular audits
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Responsibilities: * Maintain accurate data records * Prepare expense reports & manage expenses * Ensure timely submission of reports * Perform bookkeeping tasks with accuracy * Input data into system efficiently
Posted 2 months ago
3.0 - 6.0 years
5 - 9 Lacs
Hyderabad, Khopoli, Bengaluru
Work from Office
Job Overview: We are seeking a skilled and experienced Plant Accountant with a strong background in plant accounting, particularly in manufacturing environments. The ideal candidate will have at least 5 years of experience in plant accounting and possess deep knowledge of SAP HANA 4 (FICO module). The role includes supporting the accounting team with various functions such as AP/AR, Inventory, Fixed Assets (FA), Taxation (GST), as well as assisting in audits and generating reports. This position requires a detail-oriented, proactive individual who thrives in a dynamic work environment. Key Responsibilities: 1. Plant Accounting Support: Manage day-to-day accounting functions specific to plant operations, ensuring accurate and timely financial records. Process and record financial transactions related to manufacturing activities. 2. SAP FICO Module Support: Utilize SAP HANA 4 (FICO module) to manage financial transactions, reporting, and analysis. Assist in configuring and maintaining SAP systems to ensure seamless integration of financial data. 3. Accounts Payable/Receivable (AP/AR): Oversee the processing of AP/AR transactions within SAP. Ensure accurate coding and matching of invoices to purchase orders, goods receipts, and service receipts. 4. Inventory Management: Monitor and reconcile inventory transactions in SAP. Perform periodic inventory analysis to ensure correct stock valuations and proper cost allocation. 5. Fixed Assets (FA): Track and record the acquisition, disposal, and depreciation of fixed assets. Perform asset verification and reconciliation in SAP. 6. Taxation (GST): Ensure compliance with GST regulations by maintaining accurate records and preparing necessary tax filings. Support the team in preparing tax reports and resolving any tax-related queries. 7. Audit Support: Assist with both internal and external audits by providing necessary documentation and reports. Ensure proper internal controls and compliance with accounting policies. 8. Reporting and Ad-Hoc Tasks: Prepare monthly, quarterly, and annual financial reports related to the plant operations. Perform ad-hoc analysis and reporting as required by management. Generate reports on inventory, production costs, and other key performance metrics. 9. Process Improvement: Identify opportunities for process optimization within plant accounting functions. Suggest and implement improvements to increase efficiency and accuracy in financial reporting and system usage.
Posted 2 months ago
1.0 - 5.0 years
3 - 8 Lacs
Gurugram
Remote
Finance and Accounting (Remote) Qualification: CA Inter/B.Com/M.Com/MBA Position: Associate/Sr. Associate Rate: INR 200 - 300 per hour Working Hours: 02:00 PM - 11:00 PM IST Minimum Working Hours: 8 hours per day Role Responsibilities: Manage US accounting and reporting activities, ensuring adherence to GAAP standards. Oversee accounts, ledgers, and reporting systems for USA-based clients. Perform period-end closing of books and review general ledger accounts for timely closure. Collaborate with client leadership to meet Service Level Agreements (SLAs) and develop necessary documentation such as Standard Operating Procedures (SOPs). Liaise with team managers and US clients, providing daily updates on progress and issues. Handle bookkeeping entries using QuickBooks, Xero, and Sage. Conduct budgeting, variance reporting, and preparation of financial statements, including Profit & Loss (P&L) statements and balance sheets. Develop financial dashboards and business intelligence KPI reporting. Desired Profile: Strong written and verbal communication skills in English. Proficiency in MS Excel and Google Sheets. Prior experience with QuickBooks/Xero and US accounting roles preferred. Knowledge of US GAAP/FRS/Ind AS is an advantage. Must have a professional work-from-home setup, including a personal laptop and high-speed broadband connection
Posted 2 months ago
2.0 - 4.0 years
2 - 3 Lacs
Mumbai Suburban
Work from Office
Responsibilities: * Maintain accurate financial records using Tally Prime and Excel * Prepare monthly GST returns and manage TDS deductions * Ensure compliance with tax laws through finalization process
Posted 2 months ago
2.0 - 4.0 years
2 - 6 Lacs
Mumbai
Work from Office
About NCR Atleos About NCR Atleos Position Summary The Accounts Payable Analyst at NCR Atleos is a key member of our Finance team, responsible for managing and processing financial transactions with precision and compliance. Based in Mumbai, this role supports the wider Finance organization by ensuring accurate transaction records, facilitating smooth payment processes, and maintaining strong vendor relationships. The AP Analyst plays a crucial role in optimizing accounts payable operations and contributing to the overall financial efficiency of the company. Key Areas of Responsibility Review and Verify InvoicesEnsure all invoices and check requests are accurate and legitimate before processing. Data EntryAccurately enter invoice details into the companys accounting system. Invoice MatchingSort, code, and match invoices with purchase orders and receipts. Payment ProcessingSet up invoices for payment, process checks, wire transfers, and ACH payments. ReconciliationReconcile accounts payable transactions and resolve any discrepancies. Vendor CommunicationMaintain vendor files, correspond with vendors, and respond to inquiries. ReportingProduce monthly reports and assist in month-end closing. DocumentationProvide supporting documentation for audits and maintain accurate records. Compliance:Ensure all accounts payable activities comply with relevant laws and regulations. Process Improvement:Identify and implement process improvements to enhance efficiency and accuracy in accounts payable operations. Collaboration:Work closely with other departments, such as procurement and finance, to ensure smooth and efficient operations Skills and Qualifications needed to be successful in this role: Proven experience in accounts payable or a related field. Solid understanding of basic bookkeeping and accounting principles. Proficiency in MS Office and accounting software. High degree of accuracy and attention to detail. Ability to handle sensitive and confidential information. Associates degree in finance, Business, or a related field preferred. Strong organizational and time management skills. Excellent communication and interpersonal abilities. Ability to work independently and as part of a team. Problem-solving skills and the ability to handle multiple tasks simultaneously Analytical Skills: Ability to analyse financial data and identify trends or discrepancies. Familiarity with ERP systems and advanced Excel skills. Attention to Detail : Strong focus on accuracy and thoroughness in all tasks. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, colour, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. #LI-SS1#Li-Hybrid Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Posted 2 months ago
3.0 - 6.0 years
2 - 3 Lacs
Mumbai Suburban
Work from Office
She/He should be skill in tally and basics of computer ,Should have minimum experience of 2 years also should know speak and write english
Posted 2 months ago
3.0 - 8.0 years
3 - 4 Lacs
Mumbai
Work from Office
day-to-day financial transactions Reconciliation of Bank, GST, Ledger and Head Bookings • Ensure timely filing & returns of GST and TDS. software like Tally ERP
Posted 2 months ago
2.0 - 5.0 years
1 - 3 Lacs
Mumbai Suburban
Work from Office
Responsibilities: * Day to day tally entry of sales book,purchase book, bank reconcile * Process journal entries, maintain day book, post ledgers. *Also he /she should be skill in basics of computer i.e M S office Travel allowance
Posted 2 months ago
2.0 - 4.0 years
2 - 2 Lacs
Coimbatore
Work from Office
Junior Accountant Job Description Position Overview The Junior Accountant plays a vital role in supporting the finance team by managing daily accounting tasks, ensuring accurate financial record-keeping, and assisting in the preparation of financial reports. This entry-level position offers an excellent opportunity for individuals to develop their accounting skills and gain practical experience in a dynamic work environment. Key Responsibilities Financial Record Maintenance : Record and maintain accurate financial transactions in the general ledger, ensuring compliance with accounting standards. Accounts Payable & Receivable : Manage accounts payable and receivable processes, including invoicing, payment processing, and reconciliation. Bank Reconciliation : Reconcile bank statements with company records to ensure accuracy and resolve discrepancies. Financial Reporting : Assist in the preparation of monthly, quarterly, and annual financial statements, including balance sheets and income statements. Journal Entries : Post and process journal entries to ensure all business transactions are recorded accurately. Budgeting & Forecasting : Support the budgeting and forecasting processes by providing necessary financial data and analysis. Audit Assistance : Assist in internal and external audits by providing required documentation and explanations. Compliance : Ensure adherence to financial regulations and company policies in all accounting Qualifications Education : Bachelor’s degree in Accounting, Finance, or a related field. Experience : At least 1 year of experience in an accounting or finance role is preferred. Technical Skills : Proficiency in accounting software (e.g., QuickBooks, SAP) and Microsoft Excel. Certifications : Pursuit of professional certifications such as CPA or CMA is a plus.
Posted 2 months ago
0.0 - 2.0 years
0 - 1 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Position: Jr. Accounts Executive Location: Andheri West Roles and Responsibilities: Post and process journal entries to ensure all business transactions are recorded. Update accounts receivable and issue invoices. Update accounts payable and perform reconciliations. Assist with reviewing expenses, payroll records, and other assigned tasks. Update financial data in databases to ensure that information will be accurate and immediately available when needed. Prepare and submit weekly/monthly reports. Assist senior accountants in the preparation of monthly/yearly closings. Assist with other accounting projects. Skills and Qualifications: Excellent organising abilities. Great attention to detail. Good with numbers and figures and analytical acumen. Good understanding of accounting. Excellent knowledge of Excel and familiarity with relevant computer software. BSc/BA in accounting, finance or relevant field.
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram
Work from Office
Location : GGN (Sohna road) Org: Mobile Dealer Shop Candidate location: Should be of GGN CTC: 20K ~ 25K pm Education: B.COM / M.COM / CA Inter / MBA Finance Profile: Accounting / Bank Reco - Tally / Busy Skills: Strong excel Joining: Immediate
Posted 2 months ago
3.0 - 8.0 years
1 - 2 Lacs
Kolkata
Work from Office
Roles and Responsibilities Manage day-to-day accounting operations, including voucher entry, journal entries, and ledger posting. Prepare and review financial statements, such as balance sheets, income statements, and cash flow statements. Ensure accurate and timely recording of sales, purchases, payments, and other transactions. Maintain general accounting records and perform party reconciliations as needed. Provide support for audit processes by gathering necessary documents and providing information to external auditors. Desired Candidate Profile 3-8 years of experience in accountancy or related field (B.Com degree required). Proficiency in Tally ERP software; knowledge of other accounting software an added advantage. Strong understanding of bookkeeping principles, GST regulations, and tax laws applicable in India.
Posted 2 months ago
7.0 - 12.0 years
8 - 10 Lacs
Gurugram
Remote
We are seeking a skilled and detail-oriented Bookkeeper with at least 6+ years of experience in US accounting, particularly in QuickBooks. The ideal candidate will be responsible for executing monthly bookkeeping tasks, maintaining reconciliations, handling accounts payable/receivable, and preparing financial statements. Job description Executing monthly bookkeeping tasks for all assigned work and keeping up with monthly reconciliations of all the accounts. Working Experience on Quick books software. Having experience on daily operations of the accounting in QuickBooks. Produce financial statements as required. Manage Accounts Payable and Accounts Receivable processes. Experience of using Xero, FreshBooks and Zoho Books are all considered plus. Maintain monthly reconciliations of all accounts. Generate and analyze financial statements as required. Requirements Having 6+ Years of Experience in US accounting. Conversant with MS Word, MS Excel and MS Outlook. Exposure and basic understanding of US GAAP accounting rules. Outstanding analytical, organizational and project management skills. Proficiency in QuickBooks (experience in Xero, FreshBooks, and Zoho Books is a plus). Excellent written and verbal communication skills are a must. Candidates should be comfortable in US shifts. Self-motivated, problem-solver, and quick learner.
Posted 2 months ago
4.0 - 8.0 years
5 - 12 Lacs
Chennai, Coimbatore, Bengaluru
Work from Office
Greetings from Bahwan Cybertek!Please find the below job description: Location: Chennai, Bangalore, or Coimbatore Shift: General Shift Summary: We're looking for an Accounts Payable & Receivable Specialist to join our dynamic team. In this role, you'll be the architect of our accounts payable & receivables process, ensuring smooth and timely payments to our vendors while safeguarding our financial integrity. This is an advanced, hands-on position that requires a deep understanding of core accounting principles and a willingness to wear multiple hats. Responsibilities: Process and Manage Accounts Payable: Review, approve, and process supplier invoices for accuracy and completeness against purchase orders (POs) PO Matching Mastery: Ensure meticulous matching of three-way po's (receipt, invoice, and PO) before approving payments General Ledger (GL) Coding Guru: Assign appropriate general ledger codes to all transactions, maintaining accurate and consistent financial records Payment Request Champion: Prepare and submit payment requests according to company policies and vendor terms Reconciliation Rock Star : Perform vendor & customer reconciliations to ensure all accounts are balanced and accurate Process Optimization Pro: Continuously evaluate and improve the accounts payable process for efficiency and accuracy Vendor Liaison: Build and maintain positive relationships with key vendors and customers, ensuring clear communication and timely resolution of inquiries Financial Reporting Contributor: Assist with the preparation of financial reports as needed Startup Spirit: Embrace the fast-paced startup environment, be adaptable, and wear multiple hats as needed Maintain accurate and complete accounts payable records in accordance with GAAP standards Qualifications: 4+ years of experience in accounts payable, with a strong understanding of the full cycle process Advanced proficiency in PO matching, GL coding, and payment request procedures Experience working in a startup environment is a plus Excellent analytical and problem-solving skills Meticulous attention to detail and a commitment to accuracy Strong organizational and time management skills Excellent written and verbal communication skills Proficiency in accounting software (e.g., QuickBooks & Bill.com Only)
Posted 2 months ago
5.0 - 8.0 years
2 - 5 Lacs
Nagpur
Work from Office
We are fast growing company located in Nagpur, primarily serving US Businesses. We closely work with several US Clients managing their end-to-end IT infrastructure, Security and cloud strategy needs. We are looking for an Accountant who will manage all the financial transactions, from fixed payments and variable expenses to bank deposits and budgets. Job Purpose: We are currently seeking a motivated, career and customer-oriented Accountant to begin an exciting and challenging career with us. Job description for Accountant Responsibilities and Duties: Responsible for auditing financial documents and procedures. Publish Financial statements in time. Billing and invoices creation and management. Handle monthly, quarterly, and annual closings. Reconcile accounts payable and receivable. Ensure timely bank payment. Preparing and managing accounts and tax returns. Manage balance sheets and profit/loss statements. Report on the companys financial health and liquidity Reinforce financial data confidentiality and conduct database backups when necessary. Comply with financial policies and regulations. Tracking payments to internal and external stakeholders. Required Skills: 1) English Communication Skills: Should be able to speak and write in English fluently. Should be able to communicate with clients primarily in English. 2 ) Accountant : Excellent knowledge of accounting regulations and procedures Experience with accounting software like QuickBooks Excellent in Tally & Advance MS Excel. Knowledge of GST, TDS, EPF, ESI calculations Strong aptitude for quantitative skills and numbers. Strong attention to detail and good analytical skills 3 ) Soft Skills : Should be a natural problem solver with great work ethic. Should be flexible with evolving needs in Accounts. 4) Education/Experience : Bachelors or master’s degree in commerce. Minimum 2-4 years of Experience. Additional Certification (CPA or CMA) is a plus.
Posted 2 months ago
3.0 - 7.0 years
2 - 3 Lacs
Noida
Work from Office
1. Bookkeeping & Accounting in Tally 2. Preparing invoices 3. Direct and Indirect Taxes (TDS, GST) Payment, Filing & Returns 4. Bank Reconciliation 5. Interaction with banks & other agencies 6. MIS Reporting Required Candidate profile The Right Candidate must have: 1.Independent Working Experience in a company 2.Good Knowledge of Tally 3 Knowledge of Direct & indirect taxation laws 4.Excellent book-keeping & accounting skills
Posted 2 months ago
7.0 - 10.0 years
7 - 10 Lacs
Ahmedabad
Work from Office
Client Details:- The Accounts Manager will oversee and manage the entire accounting function at office, ensuring accuracy, compliance, and timeliness in financial reporting. The role involves managing day-to-day accounting operations using Tally, ensuring adherence to statutory and internal financial policies, and providing valuable financial insights for decision-making. Job Title: Accounts Manager Positions: Location: Ahmedabad Experience: 7 10 years Qualifications & Skills:- Bachelor's or Masters degree in Commerce, Accounting, or Finance.CA (Inter) / CMA (Inter) Key Skills:- Expertise in Tally ERP (mandatory). Strong knowledge of Indian accounting standards, GST, TDS, and other statutory norms. Analytical mindset with strong attention to detail. Good communication and team management skills. Ability to handle multiple priorities under tight deadlines Key Responsibilities: Accounting & Bookkeeping: Manage day-to-day accounting activities including journal entries, ledger management, invoicing, and reconciliations using Tally ERP. Oversee accounts payable and receivable, including vendor payments, customer collections, and outstanding tracking. Ensure timely and accurate preparation of monthly, quarterly, and annual financial statements. Maintain and reconcile all financial ledgers and sub-ledgers. Statutory Compliance: Ensure timely filing of GST returns, TDS, PF, ESIC, and other statutory obligations. Liaise with external auditors, tax consultants, and government authorities during audits and assessments. Keep up to date with changes in financial regulations and legislation. Cash Flow & Banking: Monitor daily cash flow and fund management; ensure proper cash planning and bank reconciliation. Handle bank transactions, including LC management, payments, and deposits. Manage relationships with banks for working capital, limits, and credit facilities. MIS & Reporting:- Prepare periodic MIS reports for management including P&L, Balance Sheet, Cash Flow, and Budget Variance. Analyze financial performance and prepare budgets, forecasts, and cost reports. Team & Process Management: Supervise and guide the accounts team to ensure timely and accurate accounting. Develop and implement internal controls and accounting policies to improve efficiency and accuracy. Coordinate with other departments for inter-functional financial clarity and support. Daksha Sindhi Voice / WhatsApp - 6353077232 E-Mail:- daksha@upman.in
Posted 2 months ago
10.0 - 16.0 years
0 - 0 Lacs
Hyderabad, India
Work from Office
Financial Reporting: Prepare and analyse financial statements in compliance with accounting standards. Audit Support: Assist in internal and external audits, ensuring accuracy and compliance with regulatory requirements. Bookkeeping: Maintain accurate and up-to-date financial records, including general ledger entries and reconciliations. Taxation: Support tax compliance activities, including the preparation of tax returns and assisting in tax planning. Budgeting and Forecasting: Collaborate in the development of budgets and forecasts, providing insights into financial performance. Compliance: Stay abreast of changes in accounting regulations and ensure adherence to statutory requirements. Financial Analysis: Conduct variance analysis and financial performance reviews to support decision-making processes. Process Improvement: Identify opportunities for process improvements within the finance function. Requirements: Education: Semi-qualified CA, CA Inter, CMA Inter or equivalent qualification. Experience: 10+ years. Experience in US Accounting is preferred. Technical Skills: Proficient in accounting software Tally ERP.9, Prime, Focus, MS Excel & QuickBooks. Knowledge of relevant accounting standards and tax regulations. Strong analytical and problem-solving skills. Communication Skills: Ability to communicate financial information effectively to various stakeholders. Team Player: Collaborative attitude and ability to work effectively in a team. Attention to Detail: Strong attention to detail and accuracy in financial reporting. Adaptability: Ability to thrive in a dynamic and fast-paced work environment.
Posted 2 months ago
3.0 - 6.0 years
4 - 7 Lacs
Chennai
Work from Office
Job Summary: We are seeking a proactive and detail-oriented Accounts Executive to manage vessel-level financial reporting and stakeholder coordination. The role is responsible for timely delivery of reports, managing owner requirements, and ensuring compliance with Standard Management Agreements (SMA). Key Responsibilities Submit all financial deliverables to internal and external stakeholders in line with agreed KPIs Ensure timely and accurate accounting reports to owners, aligned with their expectations and service requirements Prepare and submit: Monthly financial reports Cash flow statements & fund position reports Schedules and fund requests Obtain necessary approvals for non-budgeted collectables Manage the closure of Pre-Delivery, Dry Docking, and Handover accounts as per SMA terms Proactively follow up and resolve pending items , including: Open PO ageing Eye-share invoices Yearly approved budgets Signed SMA documents Outstanding collectables Ensure swift turnaround time in addressing queries from owners, auditors, and management Maintain availability of all relevant supporting documents (both physical and digital) for stakeholders and audit purposes Qualifications & Skills Bachelors Degree in Commerce, Accounting, or Finance 2 - 6 years of relevant accounting/reporting experience (preferably in shipping/marine domain) Working knowledge of financial reporting standards and management agreements Proficiency in Excel , accounting systems (e.g., SAP, DNV Eye-share, or similar platforms) Strong attention to detail and accountability in financial reporting Good interpersonal and communication skills to liaise with owners and auditors
Posted 2 months ago
3.0 - 5.0 years
1 - 24 Lacs
Kozhikode
Work from Office
Responsibilities: * Ensure accurate accounting records * Manage petty cash system * Maintain ledgers & vouchers * Conduct bank reconciliations * Monitor the daily activities at project site and preparing the reports Provident fund
Posted 2 months ago
1.0 - 6.0 years
3 - 3 Lacs
Hyderabad
Work from Office
Hiring Accountant at Mehdipatnam, Hyderabad . Handle daily bookkeeping, cash/card/UPI reconciliations, audits, GST/TDS filings & reports. 24 yrs retail/FMCG experience preferred. Excel & accounting software skills a must.
Posted 2 months ago
0.0 - 5.0 years
2 - 5 Lacs
Ahmedabad
Work from Office
We are looking for a passionate candidate who is looking for an opportunity to work in our bookkeeping team. Primarily responsibility will be to record the source of financial transactions, including purchases, sales, receipts, payments and payroll. Roles and Responsibilities: - Record day to day financial transactions. - Regularly updating all accounting ledgers and journals. - Performing reconciliations of client's bank accounts to ensure accuracy of records. - Entering client's transactional data into the appropriate accounting program. - Update financial data in databases to ensure that information will be accurate and immediately available when needed. - Processing timesheet and preparing payroll entries and sending pay slips. Desired Candidate Profile: - Commerce Graduate who can communicate in English. - Operational knowledge of computers is a must like Email client, Word and Excel. - Candidate should have preferable knowledge of accounting software. - Aptitude to learn new processes, adapt and perform. * Ahmedabad based candidate is preferred.
Posted 2 months ago
5.0 - 10.0 years
3 - 4 Lacs
Greater Noida
Work from Office
( Candidate must exp Textile industry ) Drafting and Filing GST Returns (GSTR 1, GSTR3B, Reconciliation of GSTR 2A.and GSTR2B) and Annual Return GSTR 9 and GSTR9C. • Drafting and Filling .Communications with Vendor for Payments and Resolving Required Candidate profile Payments processing. Preparation of Bank Reconciliations. Preparation of Bank Stock Statement. Salary Calculation and payment. Managing Accounts Receivables and Accounts Payable function. Ledger scru
Posted 2 months ago
6.0 - 10.0 years
20 - 30 Lacs
Bengaluru
Remote
Key responsibilities Assist Bookkeepers in resolving client inquiries and escalating technical issues to the appropriate teams. Advanced CRM/Helpdesk Tools Knowledge: Expertise in HubSpot or other ticketing systems for case management and reporting. Assist the team in preparing financial reports, P&L Statements and GL Ledgers Provide coaching and feedback to team members to foster professional growth and improve performance. Ensure that the team adheres to all service level agreements (SLAs) and client expectations. Oversee the daily management of client-facing bookkeeping inquiries, ensuring that all tickets are cleared (Inbox Zero) by the end of each day. Identify and flag recurring client pain points or systemic issues to the Team Manager for further investigation and resolution. Track and report on team performance, including SLA adherence, client satisfaction scores, and daily ticket volume. Act as an escalation point for any sensitive or difficult client interactions that require additional attention. Mandatory: Share a quick Loom video (1-2 minutes max) briefly walking us through your experience, and highlighting why you believe your skills and experiences make you a good fit for this role. Skills and qualifications Experience in managing or leading a bookkeeping team, preferably in preparing financial statements for businesses of all sizes. 5+ years working as a bookkeeper. 3+ years working as a team-lead or manager. Ability to manage multiple tasks and priorities efficiently, ensuring that client inquiries are responded to within SLAs. Proficiency with ticketing systems such as HubSpot. Strong reporting skills, including experience with tracking team performance and client metrics. Ability to work in a U.S. timezone overlap (at least 46 hours/day). Ability to manage difficult client interactions with professionalism and empathy. Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically.
Posted 2 months ago
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