BMC Helix

BMC Discovery JD

• 6+ years experience in BMC Discovery/ADDm Administration, Operations and Enhancements.
• Basic knowledge on Helix and CMDB
• BMC Discovery Alert monitoring and remediations
• Troubleshooting failed daily discovery scans and handle them on Ad-hoc basis.
• Work with responsible teams to rectify issues related to Discovery scanning failures.
• Disk Management on partioning and performing swap as per suggestion under disk management
• Monthly Update of TKU and EDP to get TPLs updated.
• Discovery appliance OS Upgrade on monthly basis.
• 
  Database Compaction for defragment the data in appliance storage.
• User Queries creation as per the user requirement.
• Compressing alerts on baseline and updates
• Health Check Discovery Application and Servers for any potential issues.
• Troubleshooting integration related scan issues (Like integrated with Orchestration Tools etc.)
• Troubleshooting CMDB sync issues
• Extensive experience in Dashboard and Reporting.
• Experience in upgrade on Discovery components.
• Moderate experience in TPL (language)
• Ready to work in Singapore Shift and On-Call out of business hours.
• Some experience on other tools administration like BMC Remedy ITSM