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BMC Helix

6 - 11 years

0 - 2 Lacs

Pune Bengaluru Delhi / NCR

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

BMC Remedy Remedy Developer Helix

Work Mode

Hybrid

Job Type

Full Time

Job Description

BMC Remedy/ITSM/Helix (Version 21.02 +) BMC Helix ITSM tool Expert with 9+ years of hands on experience on supporting and implementing ITSM modules on Helix tool including-Incident Management, Change Management, Problem Management, Work Order Management, Service Request Management, CMDB & Knowledge Management Experience in performing fine-tuning following the best practices with good troubleshooting skills. DWP (Digital Workplace) catalog creation, SmartIT, TSP Smart Reporting Helix Dashboard implementation and Support Helix Import Tools CMDB Strong understanding & experience with ITSM tools implementations, configurations and integrations with 3rd party applications. Having Experience and full software development cycle- Analysis, Design, Coding, Testing and promotion. Data Analysis, Data Migration and importing/exporting data in the platform. ITIL Process Server & Cloud UnderstandingRole & responsibilities

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HCLTech
www.hcltech.com

Information Technology Services

New Delhi

210,000+ Employees

1077 Jobs

    Key People

  • C Vijayakumar

    CEO

  • Kalyan Kumar

    Corporate Vice President & Chief Technology Officer

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