10 Helix Jobs

You should have a deep understanding of Selenium and Appium automation frameworks. It is necessary to possess hands-on experience working within the Salesforce ecosystem. Proven experience with Test Management tools like JIRA, ALM, Helix, etc., is a must. Understanding of mobile and front-end architecture, as well as various coding languages such as JAVA, Python, etc., is essential for this role. As an action-oriented self-starter, you should be able to work on complex projects with minimal guidance. You must demonstrate the ability and willingness to create all project deliverables as needed. Experience working in a medical device/Life Sciences company would be beneficial. The role requires proven ability to work in a fast-paced environment with multiple teams on concurrent projects. Exposure to working with global project teams and/or products is also desired. Desirable Skills, Career Growth Plan, Target Companies, Responsibilities, Education, and Experience: Desirable Skills: - Career Growth Plan: - Target Companies: - Responsibilities: - Education and Experience: - Minimum Requirements: - Bachelor's Degree or equivalent work experience. - Minimum of 5 years of hands-on Automation experience working within the Selenium and Appium automation frameworks. - Strong exposure in implementing software automation framework solutions for web and mobile apps, front end, back end, and middleware architecture. Skills required for this role include selenium, alm, salesforce, appium, automation, test management, jira, java, architecture, python, projects, and helix.,

Exp - 5 to 8 yrs Location - Pune Role - Production Support Engineer 5 to 8 years of Experience in Production Support role for Java applications using DB2 Must have good SQL and UNIX knowledge Experience with trouble shooting the issues L2 level support by checking the Java log files and with application business knowledge Experience in handling Production Releases and Deployments Experience in using Helix or ServiceNow tool Ability to work in team good communication skills and client engagement skills Good exposure to monitoring tools like Azure Monitor App Insight Grafana

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : BMC Remedy Developer Qualification : BE / B.tech Relevant Experience : 4+ Years Must Have Skills : Configuring and customizing components of ARS, ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB. • Managing CMDB data model and Asset • Provide technical support of the Remedy Suite including, CMDB, Asset Management, Incident/Problem/Change management within the production, test and development environments. • Ability to troubleshoot applications at the workflow and database level • Experience of Asset Management • Create and/or update Remedy documentation to comply with software lifecycle methodologies • Integration of Remedy with other systems using webservice, REST and APIs. • Must have experience with direct database query technologies. Good to Have Skills : Ability to troubleshoot applications at the workflow and database level Managing CMDB data model and Asset Roles and Responsibilities : Your future duties and responsibilities Education and skills • Bachelors Degree and 4 or more years of BMC Remedy Development experience • Strong troubleshooting skills • BMC Remedy product line experience across all modules (ARS, Service Desk, Change Management, SRM, Asset Management, CMDB, DWP, DWPA, Dashboard/Smart Reporting, SSO) • Experience with integration methodologies like REST, Web Services etc. • Experience of working on various Operating Systems, and Databases • Experience of working in latest Remedy versions on Helix. • Exposure to agile methodology and tools. Technical skills • Knowledge of BMC Remedy ARS. Location : Chennai CTC Range : As per market standards Notice period : Immediate Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari S Senior Specialist Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in

Key Responsibilities - Solution Development: Design, develop, and implement BMC Helix applications, custom workflows, automations, and solutions tailored to business requirements. Integration: Integrate BMC Helix with other enterprise systems and third-party applications to ensure seamless operations and data flow. Customization: Customize BMC Helix modules, workflows, and user interfaces to enhance usability and meet specific business needs. Technical Support: Provide technical support and troubleshooting for BMC Helix applications, custom workflows and automations ensuring timely resolution of issues and minimal disruption to business operations. Documentation: Create and maintain detailed technical documentation, including design specifications from business requirements, testing plans, and user guides. Collaboration: Work closely with project managers, business analysts, and other stakeholders to gather requirements, provide status updates, and deliver high-quality solutions on time and within budget. Training: Provide training and support to end-users and IT staff on BMC Helix functionalities and best practices. Continuous Improvement: Stay up to date with the latest developments in BMC Helix with strong focus on workflows and automations to identify opportunities for process improvements and innovation. Support: Support issues related to the applications, custom workflows, and automations in BMC Helix. Configuration: Configure Foundation data and set up BMX Helix modules. Reporting: Create Reports, Dashboards, and distribute reports. Others: Respond to and resolve issues within defined SLAs. Engage with BMC to identify and resolve issues.

JD 1.Candidate should have 5+ years of Sitecore development experience. 2. Must be Sitecore 9.x/10.x Certified. 3. Should have experience on Helix Architecture, Sitecore SXA. 4. Should have experience on Production Deployment Support using tools like Octopus/Jenkins with Azure Devops alongside Unicorn Sync. 5. Should have good knowledge on Sitecore Security, workflow. 6. Should have experience on source code control Github, TFS. 7. Should able to understand existing code and fix Sitecore issues. 8. Experience and knowledge on third party integrations like D2, Salesforce, DocCheck, etc. 9. Experience and knowledge on Sitecore Migration/upgrade projects. 10. Experience and knowledge on AWS is an added advantage.

LTIMindtree Hiring for a BA IT Service Management with (Remedy / Helix) Notice period-immediate to 30 days. Exp-6 to 10 yrs. Location- PAN India Skill Combination: IT Service Management with (Remedy / Helix) if interested Share me these details along with CV-Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- PAN No- Passport size photo- Availability for interview (YES/NO)- Job Description- IT Service Management (Remedy / Helix) - e2e Workflow across all functionalities Create and Maintenance of Low Level Design and Field Mapping document Conversion of Use Case into Test Cases Managing CMDB (managing of CI, sites and equipments) Communication Skills / Presentation Effort Estimation Integration/Rest APIs Databases: RDBMS/NOSQL, Postgresql Frontend: HTML/CSS/XML/Java script/React Regards HR | Talent Acquisition

LTIMindtree Hiring for a L3 Ticketing support Fault Management. Notice period-immediate to 30 days. Exp-6 to 10 yrs. Location- Remote (India) Skill Combination: Fault Management ,NOI based on IBM Netcool Suite (DASH, OMNIbus, IMPACT etc) if interested Share me these details along with CV-Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- PAN No- Passport size photo- Availability for interview (YES/NO)- Job Description- Technologies used: Strong Foundation in Fault Management domain Telco Linux OS usage/administration JavaScript/Python Integration/Rest APIs Databases: RDBMS, Postgres, DB2 Communication Skills / Presentation Docker, Kubernetes Jira, GitLab, Confluence CI/CD with GitLab Tools Used: NOI based on IBM Netcool Suite (DASH, Omnibus, IMPACT etc) 6+ years experience with the fault Management (Telco domain) detailed knowledge Proficiency in IBM Netcool Suite, including NOI, DASH, Omnibus, and IMPACT Coordination experience with ARS/Remedy or Helix/ITSM Ticketing environments and other Nokia Managed Service tools High level troubleshooting and support to fix issues without the use of patches or any type of R&D function Knowledge of ITIL (Information Technology Infrastructure Library) practices. Previous experience in a similar role within a large-scale enterprise environment. Regards HR | Talent Acquisition

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: BMC Helix ITSM.Experience5-8 Years.

BMC Remedy/ITSM/Helix (Version 21.02 +) BMC Helix ITSM tool Expert with 9+ years of hands on experience on supporting and implementing ITSM modules on Helix tool including-Incident Management, Change Management, Problem Management, Work Order Management, Service Request Management, CMDB & Knowledge Management Experience in performing fine-tuning following the best practices with good troubleshooting skills. DWP (Digital Workplace) catalog creation, SmartIT, TSP Smart Reporting Helix Dashboard implementation and Support Helix Import Tools CMDB Strong understanding & experience with ITSM tools implementations, configurations and integrations with 3rd party applications. Having Experience and full software development cycle- Analysis, Design, Coding, Testing and promotion. Data Analysis, Data Migration and importing/exporting data in the platform. ITIL Process Server & Cloud UnderstandingRole & responsibilities

Role & responsibilities • Good experience in BMC truesight. • Have experience in Migration projects. • BMC Truesight, Strong Unix administration skills, shell scripting. • Python scripting and ansible is good to have. • TSOM, Truesight opps management module is needed. • Install, configure, and maintain Linux operating systems and related software. • Monitor system performance, troubleshoot issues, and ensure high availability and reliability of Linux-based infrastructure. • Collaborate with cross-functional teams to design and implement Linux-based solutions that meet business needs. • Implement and maintain security measures to protect Linux systems from unauthorized access and ensure compliance with industry regulations. • Perform regular system backups and disaster recovery procedures to minimize data loss and maintain business continuity. • Automate system administrative tasks using scripting languages such as Bash or Python to streamline processes and improve efficiency. • Manage user accounts, permissions, and access controls to ensure proper system security and data integrity. • Install, configure, and maintain network services, including DNS, DHCP, and LDAP. • Collaborate with software developers and system analysts to troubleshoot and resolve software compatibility issues on Linux platforms. Preferred candidate profile